November 30, 2007
There are many keyphrase tools out there, but any quality search engine optimization company should know that they are in no way replacements for true market research. When one is embarking on a campaign of marketing on the Internet, it is important to select keyphrases that represent an understanding of one’s audience. In this article, we’ll discuss two crucial aspects of keyphrase research that your search engine optimization company should be taking into consideration: knowing the prospect and knowing the company.
Knowing the Prospect
There are many powerful and specific keyphrases available from which a search engine optimization company can choose to bring traffic to your site. But marketing on the Internet should go beyond traffic for the sake of traffic and instead focus on getting the right traffic. A search engine optimization company can target a phrase that is very popular, but 90 percent of those searching on it will not be true prospects. Or, the company can target a phrase that might be less popular in general but that is more likely to bring in the right types of prospects. Guess which is easier. Guess which is more effective.
For the best results when marketing on the Internet, you can segment your prospects in three ways:
- By geographic region
- By level of service desired
- By place in the buying cycle
By Geographic Region
If your business only offers services in a particular part of the country, then you don’t need to be marketing on the Internet with generic phrases that will bring in people who cannot take advantage of your company. A knowledgeable search engine optimization company will suggest specific phrases with geographic modifiers to bring in the traffic that will be most helpful for you.
For example, the keyphrase “real estate agent” may bring in a great deal of traffic, but if you are in Georgia and the searcher is looking for a home in California, this isn’t helpful. Instead, your search engine optimization company would target “Atlanta real estate agent” and you would see true leads coming to your website.
By Level of Service Desired
Another way to target your keyphrases when marketing on the Internet is by the level of service desired by your customers. For this, your search engine optimization company will want to find out from you (or your sales department) what types of customers you attract.
For example, if you are an email marketer that offers high-level packages and when you are marketing on the Internet you use the phrase “email marketing,” you will again be attracting a large amount of traffic that is not really interested in your services. Your search engine optimization company should instead be targeting a keyphrase like “premium email marketing,” which may be less popular but will still bring in more leads than the generic phrase.
By Place in the Buying Cycle
Your search engine optimization company should be asking you what your goal is for marketing on the Internet. You may want to be the information source when someone is looking for your type of service, or you may instead want to be the destination when a prospect is ready to close the deal – or possibly a combination of both.
So if you are a real estate firm that is marketing on the Internet, you have two directions in which you can go. Your search engine optimization company can target phrases like “Atlanta real estate,” which will bring in prospects that are early in the process and looking for general information about the area. In this case, you would want to make sure you have whitepapers and other informational pages available on your site.
You can also target a phrase like “Atlanta real estate agents,” which is more likely to be searched on by someone who is ready to buy a home in the area. Those searchers will come to your site ready to close the deal. A good search engine optimization company will ask you the right questions before research even begins to find out which of these phrases would work better for your strategy, or to determine whether both types would give you benefits when marketing on the Internet.
Knowing the Company
In much the same way, marketing on the Internet should involve knowing the specific goals of your company. Your search engine optimization company can hone your keyphrases in three ways:
- Those that bring in higher margin business
- Those that boost underperforming business areas
- Those that focus on new services
Those that bring in higher margin business
Your search engine optimization company can focus your marketing on the Internet toward products and services that bring in the highest margin. This is preferable to treating all of your products and services, and therefore all of your keyphrases, equally. For example, you may have two lines of business – one that nets 30 percent and one that nets 70 percent. If your keyphrases focus too heavily on the business that nets 30 percent, the overall effect will be a decrease in margins across the board. Conversely, focusing on the business that nets the larger percentage will bring you an increase.
Those that boost underperforming business areas
Your search engine optimization company can also find out from you which areas of your services or which products haven’t gotten enough attention, and can focus on those. Your strategy of marketing on the Internet could then bring in fresh leads for those areas. For example, you may have a line of business that is underperforming, and it has been made known by the powers-that-be that this lagging area needs improvement. Your search engine optimization company should be aware of this issue, because it can allocate a sizable number of keyphrases to this underperforming sector. If you don’t give your SEO firm this information, whether it asks or you volunteer, your keyphrases may be allocated equally, and you will lose the chance for this boost.
Those that focus on new services
If you let your search engine optimization company know about products or services you have in your pipeline, it can start searching for appropriate keyphrases early on. Then you can start getting traction ahead of time, rather than waiting until your product is already out to start your marketing on the Internet in that area. If your SEO firm asks you what is coming up for your business, let the company know about any initiatives up front.
When you target your prospects while marketing on the Internet, the benefits will become clear very quickly. And when you target specific areas of your business and do not treat all of your keyphrases equally, you will see the results in the places that matter most.
Plus, you will save your sales department a great deal of time because they will no longer be tied up with bad leads from people finding your site for services you do not provide. Instead, the leads will already have been filtered and your sales people can close more deals.
Author: Scott Buresh is the CEO of Medium Blue, which was recently named the number one search engine optimization company in the world by PromotionWorld. Scott has contributed content to many publications including Building Your Business with Google For Dummies (Wiley, 2004), MarketingProfs, ZDNet, WebProNews, DarwinMag, SiteProNews, ISEDB.com, and Search Engine Guide. Medium Blue serves local and national clients, including Boston Scientific, DS Waters, and Wake Forest University Baptist Medical Center. Visit MediumBlue.com to request a custom SEO guarantee based on your goals and your data.