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By Bonita L Richter in Featured

list buildingEmail marketing is a fabulous way to market your products and services to your readers and make sales—*if* they bother to open your emails to read them! In the world of marketing communications, your first impression — your headline — can lead to either marketing success or failure. The only way headlines will work is if they appeal to your reader’s interests. The best headlines are designed to:

By Amy Armitage in Featured

webmasters.jpgAlthough this is a “top 10” list, most of the following things could easily be listed as the #1 most important consideration, so take them all seriously. It doesn’t matter if you are a large company, a small one, or just a hobbyist who wants to display photos of hand-painted electric trains. Everyone needs to consider the same things, just to different degrees.

Now, remembering that there is really no firm order to these, let us consider the top 10 things to look for in a web host:

  1. Reliability (“uptime”) – Your host should be reliable, stable and fast, and should guarantee its uptime, the minimum figure for which should be 99%. A straight 99% is actually considered low these days, as 99.5% or higher is rapidly becoming the new standard. Check to see if the host provides a prorated refund if uptime falls below the stated benchmark. With how much business a company can lose any time their website is down this crucial aspect of web hosting probably does deserve to be in the #1 spot, but read on for other important info.
  2. Data transfer (traffic or “bandwidth”)?– Data transfer mean the number of bytes delivered from your site to its visitors as they browse. If a web host advertises “unlimited bandwidth,” find out how much traffic the particular deal you’re considering really allows. Most new sites that are not archives, storage or “drop-send” sites normally use less than 3GB of bandwidth per month. If you expect your traffic requirements to increase over time, check the host’s policy for “overages.” If there is a charge (usually per additional GB) over the allowed bandwidth, you need to determine if it’s cheaper to pay it once in a while (if it will not be ongoing) or to upgrade your service level.
  3. Disk space?– Be on guard against the “unlimited disk space” deals, too, and view them with the same skepticism as you just observed being applied to data transfer. The vast majority of sites need no more than 10-20MB of web space, so don’t fall prey to enticements like 500MB, or “unlimited space.” To get an idea of relative size, a site with about 200 pages and the usual assortment of text, pictures and motion graphics will use only about 10-15 MB for all of the pages and supporting files.
  4. Technical support?– Is the tech support 24/7/365? You should probably avoid a host that has no staff working weekends or holidays since things have a habit of breaking down at the worst possible times. A claim of “24/7 support” is not always true, so test the sales pitch by e-mailing or calling on a Friday night or holiday. Measure how long it takes for you to connect with a human being on the other end. In addition response time, ensure that the support personnel are technically proficient. Believe it or not, some tech support personnel are converted sales people “learning on the job,” which is not the kind of help you need in an emergency that threatens your business.
  5. Technical features (FTP, PHP, CGI-BIN access, SSI, etc.) –?What once were luxuries are now necessities. Fact is, you simply must have all of these. There are many commercial hosts that require getting their approval to install PHP or CGI scripts, which means that you cannot implement a feature on your site when you so desire. You need these functions if you want to customize error pages, maintain databases, set up additional security measures and so forth. Make sure you have full access to these tools, and find out about any restrictions on their use.
  6. Server type?– The operating system and server can be very important, and there are good, practical reasons for choosing one server over another. If you intend to take advantage of ASP, for example, it is available only on a Windows NT/2000/XP server. However, it is often cheaper to go with a Unix system running the Apache server software, which is stable and dependable. Another advantage of Unix-based hosts –using Linux, FreeBSD, etc. – is that an Apache web server lets you create and manage error pages, block IP addresses, stop email harvesters and more, without needing your host to install or approve a thing. Finally, if you plan to do some e-commerce on your site, find out if you get SSL (Secure Socket Layer), MySQL and a shopping cart. At the very least, you will need SSL if you plan to get credit card information from your customers over the Internet.
  7. Email services – You have your own domain now, so you probably want e-mail addresses with the domain name. Although the vast majority of plans include e-mail services, find out about the quality and level of auto-responders, mail forwarding? and list management. Ensure that you also have web access to your mail (“webmail”) and investigate the spam tools that are provided.
  8. Control panel?– It may be called this, it may be called your “Net Tool Kit,” but all hosts give you a set of utilities to manage the particulars of your web account, and a web page from which to do it, too. You need to be able to manage your e-mail, change passwords, block spammers and so on. These are all standard maintenance chores for webmasters and if you have to wait on your host’s tech support to take care of things, you will lose important control over your business.
  9. Price and payment plans –?Naturally, price is always a consideration, but remember that the most expensive hosts are not necessarily the best. Factor in price, and be wary of great price differentials on similar plans. Most web hosts offer annual or even quarterly payment plans that discount the monthly rate, but if you are using a new or less-well-known host, you should consider paying monthly until you establish their reliability. When you are satisfied with the host, you can change your payment plan and grab that discount.
  10. Reviews – What do others say about the hosts? Use Google to track down both complaints and congratulations, and consider the source of each comment.

There’s a lot to do, but with your business possibly at stake – or at least the fate of those model train photos – you can’t be too careful. Get the information you need to make an informed decision, and weigh things carefully. You will save yourself a good deal of frustration if you do.

About The Author:
Amy Armitage of Lunarpages Web Hosting (http://www.lunarpages.com/) is a leader in affordable web hosting and dedicated server solutions.  With their great pricing, excellent web hosting affiliate program (http://www.lunarpages.com/affiliate/) and top-notch support, they are the obvious choice for your website and your online business identity.

By Mark Madson in Featured

businessDevelop a Clear Mission Statement

One of the most important steps is one most business owners consider obvious – but few truly do thoroughly. Make sure that your business plan is simple, clear, and workable before you invest your capital. Have you planned out the next five years intensively? In how much detail? The more narrowly, specifically, and intelligently you articulate your business mission, the easier it will be for you to construct a cost effective budget and to keep your company in the black.

Search for Used/Free/Discounted Equipment

When you’re establishing a new company, you need not indulge in purchases of state-of-the-art furniture, Aeron chairs, and a slate of the latest company iPhones. Indeed, you can save yourself tremendous upfront capital by finding great deals on used/give-away office furniture and equipment. Businesses selling used or cheap equipment are becoming more widespread, and there are many resources online. For instance, Craigslist, a national internet site, posts hundreds of ads for used/cheap furniture every day.

You can also remodel used furniture yourself to save money. An old beat-up wooden table, for instance, can be transformed into a semi luxury furnishing with just a little sanding and painting. You can also call offices in your area to find out whether or not they might let you have or lease furniture at a discounted rate.

To keep costs low, figure out exactly what you need, and only get those items. Psychological studies show that shoppers who make lists and stick to them spend less.

Reduce Your Use of Mail: Increase Your Use of Email

While the US Postal System, FedEx, and other major carriers do a grand job delivering for small businesses, these services can get quite expensive, particularly if you use them regularly or ship bulk materials. Cutting out paperwork can make filing easier, save on staff resources, and cut your postage costs.

If you do convert your business records and transactions to “virtual transactions,” however, be sure to keep duplicate records. You can get accounts through sites likes Yahoo! and Google to store business emails online for free. You should also create a ghost copy of your hard drive to back up critical data.

Negotiate Costs with Vendors and Clients Whenever Possible — Don’t Be Shy

Just because your small business doesn’t qualify for bulk discounts doesn’t mean you can’t use your status as a “lean and mean” organization to your benefit. You may be able to get better deals on supplies by paying early, agreeing to a long-term contract with a supplier, or simply by hard-nosed negotiating. Frankly, one of the best ways to get a good deal is simply to ask. Know your market’s prices before you make offers – you obviously want to neither insult vendors nor overpay. To bone up on how to negotiate better, read books on the psychology of negotiation. Dr. Robert Cialdini’s book “Influence” is a classic in the field.

Shop for Insurance

A good insurance plan can not only protect your business from potentially catastrophic contingencies but can also give you leverage to grow your company. Research what you minimally need before you shop policies. Business owners can choose from literally dozens of types of policies, and every business owner’s needs will be different. Talk to several neutral sources before pricing plans.

Limit Your Energy Use

With oil prices spiking and the energy markets uncertain, you can’t afford not to consider the costs of fuel and power. There are many ways to reduce your consumption of energy without compromising your business model. Use fans instead of central air to keep your building cool during the summer. Replace traditional light bulbs with energy efficient bulbs (those odd, corkscrew-shaped bulbs you see at the hardware store). Energy saving bulbs can slash your energy costs, and they last much longer, too. If possible, do business out of your home to reduce the amount of gas you burn driving to and from the office.

Budget Conservatively

As a small business, you likely don’t have a huge margin of error. Budget brutally and honestly. Figure out your company’s assets and its anticipated liabilities. It’s natural to be optimistic about the future of your business. However, if you set your expectations at a modified level, you’ll have a far greater chance of staying within budget and thus succeeding. Be mindful of the fact that you may have to survive several months without making a profit in order to get your company up and running. Budget both your personal and business expenses carefully in preparation. You can use a number of support systems to improve/refine your budget as you go, including professional accounting consultants and top end software.

Learn From Other Successful Small Business Owners

By forging relationships with other like-minded entrepreneurs, you will simultaneously network and get feedback on key tactical issues which may arise as you move forward with your business plan. You may be entitled to a multitude of excellent tax write-offs. You may also qualify for discounts at bulk big box retailers like Costco and Sam’s Club. Subscribe to trade journals to find discounts and tips to get around fees and other business hassles.

Barter For Services

By trading for discounts you not only save money, you also build brand loyalty with potential vendors. If, for instance, you are starting up a web graphic service, you can likely trade your expertise for discounts on shipping, equipment, and other future favors. You may also be able to offer additional services to your clients to lower costs and build relationships.

Mark Madson of Metro Hi Speed is a leader in Internet fax solutions for any sized business. Less expensive and more reliable than traditional fax services - you’ll enjoy the convenience and well as the cost. Visit us today for more information on our small business and corporate fax solutions.

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