November 11, 2011
One of the main reasons small businesses fail is that they don’t follow up with their leads. Usually it takes up to seven contacts with a prospect before they are ready to buy. Most people give up after one or two contacts. If you are not doing your follow up you, are leaving money on the table. Staying in touch with your prospects builds trust and keeps you fresh in their minds so that when they are ready to buy, they’ll come to you.
Email marketing is a great, inexpensive way to keep in contact with the people on your list and to form and nurture a relationship with them. If you do this correctly, you will get more business than the Average Joe and you will not have to do anything else to get clients to buy. It is therefore important to set this up correctly. Once you have done this, you can pretty much just leave it. Then you can concentrate on building traffic to your website because the system to capture leads and nurture the relationship with them is done for you automatically.
Here are a couple of ways you can improve your email marketing:
First, you have to worry about your prospects opening your emails. If you are not yet tracking your email open rates, you need to start doing so straight away. You need a good email marketing provider like Aweber (or mailchimp if you are in New Zealand). Not using a provider will give you too much work, as well as the possibility of you getting banned by your Internet Service Provider for sending bulk mail. Bulk mail just ends up in the spam folder just because it is bulk mail.
Once you have a provider, you can then set up your emails, set the frequency that they are sent as well as track the click through rates, open rates and bounce rates. You then have something to work from.
Once you have this information you’ll want to improve your messages so that it doesn’t happen again. Here are some reasons why your emails may not get through to your prospects’ inbox:
Some words are triggers for the spam filter. These include: “special offer, free, discount, cheap, home business, %, work-from-home, limited time, click here, coupon”. The chance that your prospects are getting your emails if these words are present are slim. Spam filters are becoming more sophisticated, and your email can be removed before it even hits the inbox. A good email marketing provider like AWeber will be able to pick up if you have any spam words in your messages, and will alert you before you send them.
The next thing you need to worry about is getting your readers to open your email. This should not be a problem if they signed up because they want to read what you have to say. However, if you have a boring headline they may want to skip reading it because they have many other emails or they are busy. Make sure they know it is from you, and have a proactive title so that they want to open it. If your emails are interesting, and give them more information related to the reason they signed up in the first place, they should look forward to it, and open it. Avoid subject lines that are full of hype or make outrageous claims. If it sounds unbelievable, you will lose credibility with your prospect. Make sure your subject lines are real, convincing and a bit mysterious.
You need to put your name or your company name in the “from” field so that the prospect recognizes you. “Noreply” or “Systems” addresses are less likely to be opened.
Make Sure You Send Relevant, Interesting And Valuable Content
Make sure that the content of your email is valuable. When I sign up for something because I am interested in it and then get an email that says nothing or wastes my time, I unsubscribe on the spot. Most people will do the same. Make sure you deliver on the promise you gave when they signed up.
You should only send your emails to those who asked for it. Don’t use lists from somewhere else that you bought or lists that are out dated. This will just invite complaints.
Make sure your emails are interesting. Don’t copy from somewhere, be yourself. You should know how you are different from your competition. This will ensure that you stand out from the crowd.
Your content should guide your customers toward a sale. Every email you write should help your prospect get answers to their problems, clarify their misconceptions on the subject, climb over stumbling blocks they may encounter, and help them arrive at your product or service, ready to buy. I use again the example of the nutritionist who uses a different illness in every email, usually related to the digestive system. She describes it in graphic detail so that you feel with the sufferer. Then she offers her special diet as a solution. In every email she also has a testimonial from someone who used to suffer this illness, but is now cured thanks to the diet. This is powerful stuff. Think of how you can offer your prospect a solution to their problem. Find all the problems, misconceptions, stumbling blocks and objections they may have and solve them one by one.
If you send out emails daily, you will be seen as a severe nuisance before long. This will get your messages deleted or result in unsubscribes. On the other hand, waiting too long between emails will make your prospects forget you. I send one email per week with good content. This ensures a list that looks forward to my emails. The only way to know for sure would be to ask your prospects. Take a survey and find out.
Adhering to these guidelines will ensure successful email marketing. Once this system is in place, you can concentrate on building traffic to your website.
Article by Hannah Du Plessis. For more information on setting up a Lead Generation System for your Business visit Attraction Marketing today. http://masterattractionmarketing.net