August 24, 2015
Devices Sold Between September 2014 and January 2015 Affected
Apple has implemented a replacement program for iPhone 6 Plus customers with camera issues.
User complaints of blurry photos has spurred Apple to issue a recall, with the offer to replace the iSight camera on all affected devices free of charge.
“Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry,” the company said. “The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.”
The problem, Apple said, is with the camera located on the back of the handset, not the ‘selfie’ camera on the front.
The company is asking all affected iPhone 6 Plus customers to contact an Apple authorized service provider, an Apple retail store or Apple technical support.
Apple is asking all customers to prepare their iPhone 6 Plus for the replacement by backing up their data to iTunes or iCloud.
The recall program covers affected iPhone 6 Plus iSight cameras for three years after the first retail sale of the unit.
The iPhone 6 Plus has a 5.5-inch screen and sports curved edges, a thinner design than previous iPhone models and a new tool to make it easier to use the phone with just one hand.
It also comes with the all-new 64-bit A8 processor which offers faster performance, less battery drain and the ability to play console-class 3D games.
Jennifer Cowan is the Managing Editor for SiteProNews.