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December 11, 2015

How Effective is Unified Communication For the Millennial Workforce?

Image courtesy of (KROMKRATHOG) / FreeDigitalPhotos.net
Image courtesy of (KROMKRATHOG) / FreeDigitalPhotos.net

Technology is playing a big role in the success of many businesses. It is allowing many businesses to do more with less. It allows businesses to expand their market to many more places around the world. All of these things are affecting the ways that businesses operate and how they will work in the future — and technology will be a large part of their successes or failures.

One of the biggest things that technology is allowing businesses and their employees to do is communicate. It is easier than ever before to hold face-to-face meetings with employees and with clients through Web conferencing. The ability to send and share documents no longer is a time consuming process. It can be done immediately through the use of technology.

While technology can allow businesses to operate in a new way, it does not guarantee success. It is not enough to just have the technology. A business needs to have the right combination of technology and they have to use it properly. One of the methods that businesses are turning to is unified communication.

What is Unified Communication?

The term unified communication is used to describe the different technologies that are being used and how they are accessible to the workforce and business through common mobile and desktop interfaces. There are many different technologies that can fall under the term unified conferencing.

  • Call management – New technology allows businesses to create their own telephone network.
  • Messaging – When unified communication is used, messages can be delivered to groups of people when needed.
  • Conferencing – Web conferencing allows for video and audio conferences to be held easily. Businesses such as UberConference make it easier for all business to hold meetings whenever they need.
  • Document sharing – Multiple people can access and work on the same documents even when they are located in different parts of the world.
  • Mobility – The use of mobile devices allows the workforce to perform their duties no matter where they are at any time of the day or night.

Other forms of communication can easily fall into the idea of unified communication. The idea is that information becomes easier to share, use and distribute through unified communication. The result is a more productive workforce for the business which can hopefully translate into a more successful business.

What does it mean for the workforce?

When used properly, the idea of unified communication should help businesses in the world both today and in the future. The businesses that do it right will be successful. It is no different than what it took to run a successful business in the past. When you do things the right way, it leads to success. That should be good news for the businesses, but what does it mean for the workforce?

Unified communication can make the employees of a business more productive. They will not need to travel as much to get work done. They will be able to meet with other employees and clients in a more timely fashion. It will allow them to work with other employees and to collaborate with them more easily. It will allow employees to work away from the office and at any time of the day or night. All of these things allow employees to do their jobs better and more conveniently than ever before.

While unified communications can have a positive impact on your business and the productivity of the employees, it is not always perfect. There may be other changes that may not be as welcome to the workforce.

A more productive workforce can mean that a business does not need as many employees. Even if the business is growing, the employees that are already in place can handle the workload with the right technology.

Unified communication means the workforce will be expected to provide results faster and more accurately than ever before. It will remove many of the obstacles that employees face today, but that will mean they will have to produce more. It could add more stress to the workplace.

Unified communication is a growing need for businesses in the world today. Businesses that ignore it may not be around in the future. There are going to be many key things that businesses and employees will have to learn as technology becomes more important in the workplace.

If you have any idea or tips that you would like to share with us, we’d love to hear them.


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Sheza Gary has been a project strategist since 2009 and has been involved in the launching of startups and tech companies in New York for more than five years. She has keen interest in writing her own experiences about business plans and upcoming business supporting technologies. She loves public speaking.

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