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May 3, 2016

Google Snaps Up Google Apps Training Service Synergyse

Google is adding Google Apps training service Synergyse to the fold as the company looks to encourage more people to use its apps product suite.

The Toronto-based startup offers Synergyse Training for Google Apps to help users “get the most out of” the apps they are using. The technology comes in the form of a virtual guide, via a Chrome extension. And Google plans to put that technology to work in Google Apps “later this year.” Google’s app suite includes Gmail, Calendar, Drive and Docs as well as others.

As Google puts it, with more than two million paying businesses around the world already using its apps and more businesses signing up, the tech firm “wanted an elegant way to scale our training offerings to our customers and our customers’ users.”

“With voice and text interactive modules that are searchable by topic within our apps, Synergyse will help your users get up to speed quickly — including when new features are rolled out. The trainings are always up to date, thanks to the power of the cloud. Organizations that use Synergyse see on average 35 percent higher adoption across Apps products, meaning those organizations are more likely to be productive, collaborative and embrace digital transformation,” Google Apps Operations senior director Peter Scocimara said in a blog post.

“Given the enthusiasm that exists for Synergyse already, we want to extend this service to all of our customers. That is why we’re happy to announce Synergyse will be joining Google, and we intend to make the product available as an integral part of the Google Apps offering later this year.”

Synergyse, which currently has more than four million customers, will still be available to existing customers during the transition. New customers, meanwhile, will be able to download the Chrome extension for free while the integration is in the works.

Synergyse’s founders, in a blog post, said the acquisition is good news for its users.

“By joining the Google Apps team, we can accelerate our mission because we will be working even closer with the teams that build Google Apps. Advancing our mission at a faster speed is very exciting for the Synergyse team and our customers will directly see the benefits as we move forward,” they said.

“We are excited to announce that starting today Synergyse Training for Google Apps will be free, enabling all Google Apps customers to take advantage of our solution.”



Jennifer Cowan is the Managing Editor for SiteProNews.