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June 5, 2017

Google Home Outage Impacts Users Across the U.S. as Google Launches Product in Canada

Google Home is glitching for users across the United States with owners taking to forums to complain the Smart device is completely unusable.


Google image

Google image

The voice-controlled, AI-powered Google Home assistant is consistently throwing up error messages — such as “there was a glitch, try again”  — when owners try to interact with them.

The issues, which first began cropping up May 31, has gotten worse. According to Android Police a large number of Google Home devices are registering “a nearly 100 percent failure rate.”

Google, on its Google Home Help Forum, posted a message Sunday saying it is “actively investigating this matter and we greatly appreciate all the feedback and reports from everyone. Please bear with us while we continue to work on this.”

Strangely, Google has been working on fixing the issue for nearly a week, without success.

News of the glitches comes as Google launches its AI-powered device in Canada. Google announced last Friday that Google Home was available for pre-order from the Google Store and Best Buy Canada in both English and French.

The digital assistant was built to be a control center for the home. The device can perform Internet searches, answer questions and perform tasks like updating schedules or booking a reservations.

“There’s never a shortage of things to do in the home and we could all use a little help sometimes,” said Google Home group product manager Micah Collins. “With your permission, the Google Assistant will help you with things like your daily schedule, commute, and more. Plus it’s a whiz at setting alarms, starting timers, and adding items to your shopping list.”

Google Home will be available available for purchase as of June 26 from the Google Store, Bell, Best Buy, Indigo, London Drugs, Rogers, Staples, The Source, Telus, Visions, and Wal-Mart.


Jennifer Cowan is the Managing Editor for SiteProNews.

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