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| JAN. 24, ISSUE #283 |
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Selecting and Evaluating Keyphrases for Search Engine Marketing
By Scott Buresh
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Many businesses recognize that search engines can bring volumes of highly targeted prospects to their website,
typically at a fraction of the cost of traditional marketing. Unfortunately, these same companies often overlook the
most important part of their search engine marketing campaigns, which is keyphrase selection and evaluation.
Keyphrases (those phrases that potential customers are using to find products or services on search engines)
are the building block of any search engine marketing strategy. It is essential that they are chosen carefully, or
else the remainder of the campaign, no matter how effective the implementation, will likely be in vain. What
follows is a three-step process that goes over the process of compiling, selecting, and evaluating the ongoing
performance of keyphrases for search engines.
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Editorial Note:
A number of SiteProNews readers wrote us regarding the article in Monday's issue of SiteProNews which
included the following paragraphs:
Jane Searcher lands on your listing and clicks through to your page. You pay for that click out of your bidding
fund. Now, Jane likes what she sees behind your #1 listing, but she continues clicking on down the page to
peruse competitive offers, hoping she will find a better deal.
Ultimately, Jane decides that your competitors don't hold a candle to what you're offering. She returns to your
listing and places an order. GREAT . . . except that you've just paid for two clicks to get one sale.
The above paragraphs imply that the
major PPC search engines do not differentiate between unique clicks and clicks from the same IP Address.
This, of course, is inaccurate and our editorial staff should have caught the error. The fact is that all the major
PPC engines use IP Tracking and advertisers do not get charged multiple times for clicks from the
same person.
Our thanks to the readers who quickly brought this to our attention.
...SPN Editor
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1. Compiling a Keyphrase
List:
Usually, companies are sure that they already know their ideal keyphrases. Often, they are wrong. This is
typically because it is very hard to separate oneself from a business and look at it from the perspective of a
potential customer (rather than an insider). Compiling a keyphrase list should not be, despite common practice,
a strictly internal process. Rather, it is best to ask everyone outside of your company for their input, especially
your customers. People are often very surprised at the keyphrase suggestions they get - and sometimes
dismayed to realize that an average customer doesn't speak the same language that they do. Only after you
have put together a list of likely phrases from external sources do you add your own. As a last step, try to add
variations, plurals, and derivatives of the phrases on your list.
2. Evaluating Keyphrases:
Once you have compiled a master keyphrase list, it is time to evaluate each phrase to hone your list down to
those most likely to bring you the highest amount of quality traffic. Although many individuals will base their
assessment of keyphrase value based only on popularity figures, there are really three vitally important aspects
of each phrase to consider.
Popularity
By far the easiest of the three to judge is popularity, since it is not subjective. Software like
WordTracker gives popularity figures of search phrases based upon
actual search engine activity (it also gives additional keyphrase suggestions and variations). Such software
allows you to assign a concrete popularity number to each phrase to use when comparing them. Obviously, the
higher the number, the more traffic that can be expected (assuming you are able to obtain good search engine
positions). However, this number alone is not good enough reason to pursue any particular keyphrase, although
too often keyphrase analysis stops here.
Specificity
This is more abstract than the sheer popularity number, but equally important. For example, let's assume that
you were able to obtain great rankings for the keyphrase "insurance companies" (a daunting prospect). Let's
also assume that you only deal with auto insurance. Although "insurance companies" might have a much higher
popularity figure than "auto insurance companies", the first keyphrase would also be comprised of people
looking for life insurance, health insurance, and home insurance. It is very likely that someone searching for a
particular type of insurance will refine their search after seeing the disparate results returned from the phrase
"insurance companies". In the second, longer keyphrase, you can be reasonably sure that a much higher
percentage of visitors will be looking for what you offer - and the addition of the word "auto" will make it much
easier to attain higher rankings, since the longer term will be less competitive.
Motivation of User
This factor, even more abstract than specificity, calls for an attempt to understand the motivation of a search
engine user by simply analyzing his or her search phrase. Assume, for example, that you were a real estate
agent in Atlanta. Two of the keyphrases you are evaluating are "Atlanta real estate listings" and
"Atlanta real estate agents". Both phrases have very similar popularity numbers. They are also each
fairly specific, and your services are very relevant to each. So which phrase is better? If you look into the likely
motivation of the user, you will probably conclude that the second is superior. While both phrases target people
looking for real estate in Atlanta, you can infer from the second phrase that the searcher has moved beyond the
point where they are browsing local homes or checking out prices in their neighborhood- they are looking for an
agent, which implies that they are ready to act. Often, subtle distinctions between terms can make a large
difference on the quality of the traffic they attract.
3. Evaluating Keyphrase
Performance:
Until recently, judging the performance of individual keyphrases was a dicey proposition. Although it is possible
to tell from your log traffic analysis how many visitors are getting to your site from each keyphrase (valuable
information, but unfortunately not enough to do much with), it was very hard to decipher which phrases were
bringing you the most quality traffic. Recently, however, some sophisticated but affordable tools have been
developed that allow you to judge the performance of each individual keyphrase based upon visitor behavior.
This new software makes it possible to periodically analyze which keyphrases are bringing your site the most
valuable visitors - those who buy your products, fill out your contact form, download your demo, etc. This type of
data, rather than the sheer number of visitors from each search phrase alone, is invaluable when you are
refining your search engine marketing campaigns, since you can discard and replace non-performing
keyphrases and put increased effort toward the phrases that are delivering visitors that become customers. This
kind of ongoing analysis is the final piece of the keyphrase puzzle, and allows you to continually target the most
important phrases for your industry, even if they change over time.
Conclusion:
Keyphrase compilation, evaluation, and performance are all vitally important to any search engine marketing
campaign. While high rankings in search engines are an admirable goal, high rankings for poor keyphrases
will consistently deliver poor results. Integration of this keyphrase process into your overall search engine
marketing strategy can dramatically improve your website performance (and thus your bottom line).
About The Author
Scott Buresh is Co-founder and Principal of Medium Blue Internet
Marketing. For monthly tips on how to get the most out of your internet presence, sign up for our
Internet Marketing Newsletter.

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