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OCT. 6, ISSUE #1151
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The Evolution of Online Advertising Technology - More Targeting, Less Privacy (Part One)
By Scott Buresh (c) 2008 Medium Blue
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Please bear with me as I go through a brief history of basic online advertising. The
evolution of targeted online advertising is interesting, because I believe the perceived
harmlessness of early advertising technology and targeting tactics lulled many people into
a sense of complacency or perhaps even false security.
In the beginning of targeted online advertising, there were banner ads. As many people
recall, these were supposed to drive the Internet marketing industry in its infancy.
Scads of publishers paid scads of money based on a CPI (cost per impression) model or
simply paid huge dollars for banner ads and other targeted online advertising on
well-trafficked sites.
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Then something crazy happened - nothing. It turns out that the banner advertising
technology on the Internet was not the magic bullet it was purported to be. The old
way of making money based on providing content (the way magazines and newspapers ran
advertising) just didn't seem to work in this context.
This new advertising technology was part of the reason for the collapse of the
dot-bomb era. All the talk was about "eyeballs," "stickiness," "bleeding edge,"
"cradle to grave," and several other terms that, in retrospect, would have sounded
more at home in a Wes Craven movie than in an emerging industry. Hundreds, perhaps
thousands, of business models depended on a traditional marketing strategy working
more or less the same as it always had when introduced into a non-traditional setting.
All the while, one company, originally called GoTo, then Overture, and finally bought
by Yahoo!, actually formulated a targeted online advertising system that worked - keyword
advertising. Companies could bid on a per-click basis for certain key terms, which sent
valuable traffic to its website.
Obviously, the improvement in advertising technology had to do with the model itself,
which was perpetuated on relevance. By only bidding on keyphrases that you wanted, you
could only pay for visitors who had already shown an interest in your products or
services. This targeted online advertising model was soon copied by Google, who tweaked
it and made it better.
There were not many raised eyebrows at this time, in terms of privacy. After all, the
user was the one entering the query, and nobody suspected at the time that search
engines might one day actually create individual profiles on users. We were all just
really enjoying "having the information at our fingertips" without the potential hazards
of ink stains and paper cuts that traditional research required.
Google then took a similar idea a step further. Instead of just serving up targeted
online advertising on its home page, the company created a content distribution network
called AdSense. In this program, owners of websites could sign up to have the ads placed
on their sites. Google would then use a "contextual" logic to determine which ads to
place where. In other words, Google would "read" the content on a page and then serve up
targeted online advertising in the area provided by the site owner that was relevant to the content.
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There were a few missteps with this new advertising technology (one classic example
was when the online version of the NY Post ran a story in 2004 about a murder victim
whose body parts had been packed into a suitcase. Running alongside the story was an
ad that Google served up for Samsonite Luggage). Yet this targeted online advertising
service also caught on, with nary a cry from privacy people. After all, you don't have
to visit the sites. And the site owners don't have to sign you up for the service, right?
Suddenly, Gmail was offered and that raised some eyebrows. Gmail, of course, is
Google's free email-based platform. Gmail gave people an (at that time) unprecedented
1 gigabyte of email space (Yahoo!, if memory serves, offered 4 megs for free email
accounts and charged people for more memory). The only caveat – Gmail would use a
similar advertising technology platform as AdSense, but it would decide which ads to
serve up by reading through your emails.
Well, this new approach to advertising technology creeped some people out, and
privacy advocates were a bit more vocal about using targeted online advertising by
parsing through people's emails. A California lawmaker tried to introduce some
legislation preventing the practice. International privacy groups chimed in with
their own concerns. In the end, however, the fact remained that one had to sign up
for a Gmail account and everyone that did was (presumably) aware of how the service
worked before they did sign up. So it was an opt-in system – If you didn't want
Google parsing through your email and serving up relevant, targeted online advertising,
you didn't have to use the service.
So there we all were, happily surfing away, not a care in the world. What most of
us didn't realize was that enough free cookies were being distributed to each of
us to turn the otherwise docile Keebler elves into tree-dwelling Mafioso erroneously
plotting a turf war.
These cookies, of course, are the ones that websites place on your computer when
you visit – little packets of information that record your visit, and sometimes,
your activity there. Certainly, there's a legitimate reason for this. When you
return to a website, it can help if it remembers your last visit and you can pick
up where you left off. Assume, for example, that you were making multiple purchases
from an e-commerce site and had a bunch of stuff in your shopping cart but were
forced to abandon the site before completion. It's nice to go back and pick up where
you left off without having to do it all over again.
Digital advertisers, however, saw another opportunity for targeted online
advertising. They invented advertising technology that would scour through the
cookies on your personal machine, figure out what you liked and disliked by looking
at the types of sites you went to, and then feed up highly targeted online advertising
based upon your browsing history. These companies included aQuantive, DoubleClick,
ValueClick, and others. Of the companies I mentioned, only ValueClick is still
independent. Google snapped up DoubleClick, while Microsoft snapped up aQuantive.
Clearly, these companies believe in the future of Internet advertising technology
and also believe in the long-term legality of this technology.
Now some real red flags were raised. I've
written about this advertising technology before, so I'm not going to go over it
all again here. Suffice to say that some government regulators were pretty skeptical
about this new form of advertising technology and there have been numerous suggestions
for regulation. The lack of uproar from the public, however, has not really created any
backlash for the companies in question. It could be because there is widespread ignorance
about Internet advertising technology (and I believe there is, based on conversations with
people of average Internet experience). Perhaps a part of it is also that privacy has been
eroding on the Internet one incremental step at a time.
To be continued in part two...
About The Author
Scott Buresh is the CEO of Medium Blue Search Engine Marketing, which was named the number one
organic search engine optimization company in the world in
2006 and 2007 by PromotionWorld. Scott has contributed content to many publications including The
Complete Guide to Google Advertising (Atlantic, 2008) and Building Your Business with Google For
Dummies (Wiley, 2004), MarketingProfs, ZDNet, WebProNews, DarwinMag, SiteProNews, ISEDB.com, and
Search Engine Guide. Medium Blue serves local and national clients, including Boston Scientific,
DS Waters, and Wake Forest University Baptist Medical Center. Visit MediumBlue.com to request a
custom SEO guarantee based on your goals
and your data.

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