APR. 27, ISSUE #1231
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Site of the Day |
Dreamstime.com is a photo directory with
over 5.5M royalty-free, high quality images that can be used in either printed or electronic media.
Impressive site.
Does your web site qualify as a SPN Site of the Day? Webmaster resource sites can apply via email:
sotd@sitepronews.com
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App of the Day |
FB Toolbar (7.9 MB) (966 KB) is a
Facebook application that allows you to browse Facebook for photos, groups, events, and friends.
Other features include integrated antispyware, web search, content sharing, accessing Facebook
site resources, instant message alerts, etc. Freeware for Windows 2000/ XP/ Vista. Requires I.E.
6.0 or greater.
If you have a Webmaster App that you would like listed on the SPN site, send us an email with details to:
wapps@sitepronews.com
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Hostway - Trust your Web site to the global leader!
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Online Site Builder - Providing high end web design, site management & digital media tools
Web-Source - Your Guide to Professional
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FreeWebMonitoring - Monitor your web site's availability 24 hours a day,
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DropJack.com - A new social content website similar to Digg. Submit original
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How Much Face-Time Does Your Website Need?
By Jerry Bader (c) 2009
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How much time does it take your website to deliver your
marketing message? Assuming the site traffic you generate is the
least bit interested in what you have to say, how much of what
you're saying do they remember, or more to the point, how much
do they need to remember?
Have you ever thought about, or even considered, how much
face-time your website needs to be effective? It is probably the
last thing many business website operators ever think about, let
alone do anything about.
The notion of 'stickiness' has been around for as long as the
Web has been used as a commercial vehicle, and stickiness is a
vital website ingredient. Developers, designers, and marketing
experts are continuously coming up with ways to keep people on
their clients' websites. Many of these sticky methods do work
and keep people on sites for hours, but are they effective; just
because someone stays on your site for hours doesn't
necessarily mean they have any intention of doing business with
you, especially if these so called sticky ingredients are
implemented without any commercial purpose.
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Sticky Doesn't Necessarily Mean Effective
Many sticky concepts were developed for sites whose financial
model was based on advertising, which makes sense; the longer
people stay on a site the more chance they will see the ads
presented, and the more likely they will click on one of them.
But for sites that are in business to sell something and are not
just advertising vehicles, stickiness takes on a whole different
purpose.
The challenge is to make what you have to say engaging so that
it attracts attention, informative so that it explains the
offering, AND entertaining so that it is retained in memory. We
have a goal for each website or campaign we create, and that is
to turn advertising into content, and content into an
experience, a challenge for sure, but one that needs to be
achieved if the client wants their site to be effective.
Provide A Memorable Experience In An Appropriate Amount of Time
Think of website face-time like a restaurant thinks of the
dining experience. A restaurant has only so many tables and can
only accommodate so many quests at one time; so in order to
maximize profits, restaurants try to turnover the tables as many
times as possible. The trick is to provide guests with a
delicious meal, great service, and a memorable experience
without rushing them, but also in a way that turns the table
over in an appropriate amount of time; allowing the restaurant
to maximize it's seating capacity.
Websites for the most part, don't have the capacity problem,
but the discipline of providing value, quality, and a memorable
experience, in an appropriate amount of time is just as valid.
Many complicated sticky site implementations take too long to
unfold, and lack the purposeful payoff that makes them
commercially effective.
People have other things to do, and will only invest so much
time on your site; therefore you better say what you have to say
as efficiently and effectively as possible. Site information
presented as bulleted points may seem efficient, but it sure
isn't effective due to its abbreviated nature and lack of
psychological context; and sites with thousands of words of
search engine optimized text may provide copious details, but if
nobody reads it, it isn't very effective or efficient.
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So how much time is appropriate? How much time do you need to
deliver your marketing message in a way that website visitors
will remember it, and hopefully contact you? And what
presentation method does the job both efficiently and
effectively in that appropriate time frame?
One Message One Minute
It takes, discipline to focus on what makes you special,
confidence in what you sell, and an understanding of how to
deliver an effective website presentation.
Every presentation you make on your website should only take
about a minute or two to deliver. If you have six points to make
create six separate presentations, each concentrating on one
message. That way visitors can choose which specific concern
they need clarified without boring them, or loosing their
interest by covering things they aren't interested in hearing.
With a series of focused, entertaining presentations, you
maintain interest, establish memory, and get them hooked on what
you can do for them. As a result they will delve deeper by
investigating the other presentations; and with each viewing
they become more comfortable with what you do, more aware of
what makes you special, and more confident in your ability to
deliver what you promise.
It's all about establishing a memorable experience in an easy
to understand, fast-paced digestible format that will be
memorable and effective.
Why Creating An Experience Is Important
If your visitors do not remember your website, than it will
never achieve its full marketing potential. Over and over we
talk about the importance of making your site a memorable
experience. To fully appreciate why making your site a memorable
experience is so important, you have to understand a little of
how the brain retains memories.
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Episodic Memory
Think of an event that has stayed with you for years and will
probably stay with you forever. Perhaps it's a life altering
experience like the birth of your daughter, or maybe it's an
inconsequential incident that refuses to disappear from your
memory. These kinds of experiences, or episodes, create what
psychologists call Episodic Memory, memories that are associated
with a specific experience. By delivering your marketing message
in an entertaining, informative video presentation you create
the episodic memory that is the essence of product or brand
positioning.
Semantic Memory
Now think of a strongly held opinion. Chances are that opinion
was formed by some long forgotten experience. This is called
Semantic Memory, a memory induced point-of-view formed by the
brain's processing of an experience where it retains the
significance but buries the memory of the specific event.
Consistent, continuous, ongoing marketing campaigns that focus
on what makes you special have the long-term psychological
effect of creating product preference even after the specific
campaign details are forgotten.
Putting It All Together
From a marketing perspective, the opinions we hold and many of
the products we purchase are the result of both episodic and
semantic memory induced experiences. If your website doesn't
generate these kinds of memories, it is not fulfilling its
potential as a marketing presentation vehicle.
5 Ways To Connect To A Web Audience
In order for your website to reach its maximum marketing
potential, it must make an impression on your audience, and it
must connect to those potential clients on multiple levels,
emotional, psychological and rational. In order to communicate
to website viewers on all three levels you must effectively
employ all the presentation options available: layout, text,
images, audio, and video.
Some people learn best by reading, some by listening, and others
by viewing. Each presentation element targets a different aspect
of recognition and connects to the audience in different ways.
By combining all five elements into a coherent presentation you
relate to your viewers on multiple levels, each re-enforcing the
other, creating a memorable experience. For an example of how
all these elements work together to form an effective and
efficient marketing presentation visit
www.136words.com.
About The Author
Jerry Bader is Senior Partner at MRPwebmedia, a website design firm that specializes in Web-audio
and Web-video. Visit www.mrpwebmedia.com,
www.136words.com, and
www.sonicpersonality.com. Contact at
info@mrpwebmedia.com or telephone (905) 764-1246.

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