JUNE 5, ISSUE #1248
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Bootstrapping Basics Entrepreneurs Need To Know
By Ellisa Brenneman (c) 2009
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Over the last five years approximately 600,000 entrepreneurs
pitched first tier venture capital firms in North America and
about 15,000 received funding. Your chances of getting funded
are 2.5%. This is a fact. Many of those that were funded became
quite wealthy and many more failed. Venture capital firms are
looking for home runs not base hits.
To begin, let's say you're having difficulties raising capital
for one of a multitude of reasons. You lack an experienced
management team with a track record of prior success, your
product is still in development, the service you've created
hasn't been market tested and you still haven't refined the
sales process. Or, your company may simply not be a "VC deal" or
a "home run", that is, something that will go public or be
acquired for a bazillion dollars. Finally, your organization may
be a non-profit with a cause like the environment or autism.
Does this mean you should give up? Not at all.
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I could build a case that too much money is worse than too
little for most organizations, not that I wouldn't want to buy a
NBA franchise one day to emulate Mark Cuban. Until that day
comes, the key to success is bootstrapping. Bootstrapping refers
to a group of metaphors that share a common meaning, a
self-sustaining process that proceeds without external help.
The term is often attributed to Rudolf Erich Raspe's story The
Surprising Adventures of Baron Munchausen, where the main
character pulls himself out of a swamp, though it's disputed
whether it was done by his hair or by his bootstraps. Regardless
bootstrapping sounds a lot more businesslike and appealing than
hairstrapping. What follows is some practical advice for
bootstrapping a start-up or small business.
First, focus on cash flow, not profitability. Generating revenue
and profits is the key to survival. If you could pay the bills
with theories, this would be fine. The reality is that you pay
bills with cash, so focus on cash flow. If you know you are
going to bootstrap, you should start a business with a small
up-front capital requirement, short sales cycles, short payment
terms, and recurring revenue. Service oriented businesses or new
products in hot market segments come to mind immediately.
Next, forecast from the bottom-up. Most entrepreneurs do a
top-down forecast: "There are 150 million cars in America. It
sure seems reasonable that we can get a mere 1% of car owners to
install our satellite radio systems. That's 1.5 million systems
in the first year." The bottom-up forecast goes like this: "We
can open up ten installation facilities in the first year. On an
average day, they can install ten systems. So our first year
sales will be 10 facilities x 10 systems x 240 days = 24,000
satellite radio systems." 24,000 is a long way from the
conservative 1.5 million systems in the top-down approach. Guess
which number is more likely to happen. This is one of the most
common mistakes I see entrepreneurs make. Stop dreaming and
let's get real.
Hire an affordable mentor or small business coach to offer
guidance based upon relevant experience. Most likely they've
bootstrapped their own businesses in the past. They can provide
you with valuable objective advice steering you around potential
pitfalls and hopefully save you money, along with time, by
keeping you from making the same mistakes as they did in the
past. They also aren't going to want equity in your business
just by having their name attached to it or request a seat on
your board of directors.
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Most start-up small business entrepreneurs don't have a "proven
team" and you can't create experience out of thin air. Proven
teams are often over-rated anyways. Especially when most people
define proven teams as people who worked for a multibillion
dollar company for the past ten years. These folks are
accustomed to a certain lifestyle, and it's not the
bootstrapping lifestyle. Hire young, cheap, and hungry people.
Employees with passion and desire along with low overheads are
going to be much more likely to stick beside you during the
inevitable ups and downs your business will face. Once you
achieve significant cash flow, you can hire adult supervision.
Until then, hire what you can afford and make them into great
employees.
What type of business is best for bootstrapping you ask? One
path to take is to start as a service business. Let's say that
you ultimately want to be a software company: people download
your software or you send them CDs, and they pay you. That's a
nice, clean business with a proven business model. However,
until you finish the software, you could provide consulting and
services based on your work-in-process software. This has two
advantages: immediate revenue and true customer testing of your
software. Once the software is field-tested and battle-hardened,
flip the switch and become a product company. You'll also have
obtained a list of satisfied clients and developed important
industry connections which can be priceless.
During the start-up stage be prudent and focus on value. You
don't need the fanciest office furniture, phone system or
computers. Look for the best value, haggle and shop around for
the best deals. There is no shame is negotiating pricing and
terms on almost anything related to your business. Sometimes the
best isn't always the best either; it's just the most
expensive.
When it comes to employees make sure new hires have multiple
skill sets and can handle stress because if they can't they're
going to crack or go crazy lowering overall morale in the
process. You are the visionary and leader of the company. Your
employees need to believe and put their faith in you. Take your
time; hire carefully. At times you'll be asking your employees
to do three jobs at once, while learning a fourth, and eating
lunch that day at their desk because there's so much work to be
done. Your employees look to you for leadership so make sure to
lead by example. YOU are the first one there and the last one to
leave. Every day.
Go direct and sell, sell, sell. The optimal number of mouths (or
hands) between a bootstrapper and customer should be zero. Sure,
stores provide great customer reach, and wholesalers provide
distribution. But ecommerce was invented so that you could sell
direct and reap greater margins. By taking this route you'll
also learn more about your customer's needs. Stores and
wholesalers fill demand, they don't create it. If you create
enough demand, you can always get other organizations to fill it
later. Why would a store or a wholesaler put time, money and
effort into selling your product or service if you can't? If you
don't create demand, all the distribution in the world will get
you nowhere fast. Sell, sell, sell and if you're not good at
selling one of your first hires better be a superstar in that
department.
In summary, focus on creating revenue, retain a qualified
affordable mentor/business coach, forecast from the bottom up,
pick the right business model for bootstrapping, focus on value
when purchasing goods and services for your business, take your
time to hire the right people and sell, sell, sell. For a small
business or a start-up nothing happens until someone sells
something to someone. Period.
About The Author
The author, Ellisa Brenneman, is the owner of Ethos Mentor. Ethos Mentor provides
entrepreneurs with affordable one on one mentoring, business coaching and capital
raising services so they can launch and grow their businesses. Visit
www.ethosmentor.com for additional information
or email info@ethosmentor.com to schedule a
free consultation with a Mentor.

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