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Seven Deadly Video Marketing Sins
By Jerry Bader (c) 2010
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So you want to develop a Web video campaign to put on your
website and add to YouTube and all the other Web video
directories. Maybe you even want to create a new video micro
site to promote that hot new product or service you're about to
launch. You want it done right, professional, slick, and you
want it to be effective. Well of course you do.
You know you need to hire a firm that has the creative staff
capable of not just shooting video but professionals who can
write, direct, edit, and add all the post production elements
you need, including signature music, sound design and on screen
text. But are there other things you need to be aware of in
order to maximize the return on your investment? You bet there
are.
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There are lots of production companies that just want to crank
out the work at the lowest cost without providing any marketing
guidance as to what works and what doesn't. Perhaps these firms
don't know the difference or perhaps they just don't care. The
company you hire should be willing to provide some advice as to
the best way to present your message so that it delivers the
best return on your investment. Too many Web videos are
technically proficient but lack any marketing impact. The last
thing you want is a bland, boring, lifeless presentation that
goes in one ear and out the other.
When you're ready to add video to your marketing and sales tool
kit make sure you avoid the following seven deadly video
development sins.
Doing It Wrong - 7 Web Video Mistakes To Avoid
1. The need to get it all in.MM
Everyone wants his or her money's worth. There is absolutely
nothing wrong with that as a general principle, but getting your
money's worth means more than hiring the cheapest bidder or
cramming every possible product, service, benefit and feature
into a single video.
You're better off creating a series of shorter videos each
about two to three minutes in length, and each focusing on a
particular aspect or sales point. Ten minutes is generally the
maximum you can hold someone's attention, but it will be more
effective if you break that ten-minute presentation into a
series of shorter segments. By creating a presentation that
flows from one focused video to the next, you lead your audience
logically through a voyage of discovery that is far more
interesting and memorable than a single over-stuffed
information-onslaught that overwhelms the audience. Each video
becomes an opportunity to re-enforce your marketing image and
embed your brand personality by consistent use of color, style,
format, and message.
2. The desire to appeal to everyone.
Whatever you sell, not everyone is going to buy it. No matter
how good your offering is there are people that you are never
going to convince. We believe a properly implemented video
presentation is the most effective method of delivering a
marketing message, but no matter what the evidence, there are
some people who just won't buy into the idea. If you try to
appeal to everyone you will end-up appealing to no one and you
will waste a lot of time, money and effort in the process.
Trying to appeal to everyone merely dilutes your message.
By concentrating on the most appropriate market segments allows
you to fine-tune your message. And if you create a series of
videos each highlighting a different aspect of your offering as
described earlier, people will be able to pick and choose what
they are interested in and what they want to watch. In this way
your audience won't get bored or frustrated by listening to
things they may already know, or are just not interested in
hearing.
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3. The fear of commitment.
Marketing is all about creating an identifiable, unique
identity, a personality that people will recognize and remember:
a brand. It's what will set you apart from your rivals and give
you a competitive edge; if done right, it's the one thing your
competitors can try to copy but will never be able to
duplicate.
Success requires a commitment to your brand image and to the
marketing strategy from which it flows. Strategy is the big idea
that guides everything related to your business, and it should
not be confused with tactics. Tactics are the ways you implement
strategy. If you confuse strategy and tactics, you will find
yourself running in circles never accomplishing anything.
If you commit to and successfully target one market segment, you
not only establish and enhance your brand image but you also
create a 'drag effect.' For example, the success of Apple's
iTunes and iPods dragged their computer sales along with it.
Once people became Apple customers for one product they were
more likely to buy another; and even though iPod advertising was
originally aimed at a youth-oriented market, it's success
dragged both younger and older consumers along for the sales
ride.
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4. The need to accommodate everybody's agenda.
As companies grow they hire new people, and wherever there are
groups of people there are opposing opinions, and opinions can
very easily turn into agendas. Your sales people want lower
prices, your accountant wants higher prices, and your
advertising people want something new; everyone has an agenda
and they all conflict with each other. The result is compromise.
And compromise kills brand personality and corporate identity.
Even big companies with deep pockets and access to any and every
expert in the world are susceptible to agenda creep. Take the
fast food giant McDonald's for example. Their television
advertising is all over the place. They use different themes,
different approaches, and even different music in almost every
commercial, each aimed at a different market with a different
product offering. The only thing that seems to be consistent is
the logo and signature jingle that is slapped on to the end of
each spot. As individual commercials they my stand up, obviously
they have high production qualities but as a marketing message
strategy they become mere advertising noise rather than building
on each other to form a coherent approach and brand message.
What they seem to want to say is that McDonald's is for
everyone no matter what age or food preference, and that kind of
approach only leads to a muddled message. McDonald's may get
away with it in the short term because they are McDonald's and
have a long history of effective advertising. Whether
McDonald's simultaneous multiple campaign approach is the
result of a desire to accommodate different agendas, or just
designed to appeal to everybody doesn't matter, the result is
the same - muddled messaging.
5. The lack of vision.
And speaking of corporate identity, do you have one? Do you have
a vision, a point-of-view, an attitude; a perspective on how you
can best serve your clients. The idea of a corporate vision is
something that is easy to ignore, after all, how much is a
corporate vision worth? It's not like you can go on eBay or
Amazon and download one for a few bucks.
I recall seeing a documentary on a very successful clothing
manufacturer. The founder of the company was reviewing the
company's latest line of running shoes. He looked at the shoes,
looked at the product manager, and said, "Where's the logo?"
to which the product manager answered, "We can add it
anywhere." The company CEO in no uncertain terms told the
executive that that wasn't good enough. The logo represented
the company and the company represented a particular lifestyle.
The shoe being presented was just another shoe and that was not
acceptable. The shoe needed to fit the ideal for which the
company stood. The CEO had a vision and everything the company
did had to conform to that vision. Developing and presenting a
unified corporate vision is how you create a brand and how you
build a business.
About The Author
Jerry Bader is Senior Partner at MRPwebmedia, a website design and marketing firm
that specializes in Web-video Marketing Campaigns and Video Websites. Visit
www.mrpwebmedia.com,
www.136words.com, and
www.sonicpersonality.com. Contact at
info@mrpwebmedia.com or telephone (905) 764-1246.

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