How do you treat the people with whom you do business? Many times what we forget in this online world where so much of our customer service is automated is that, in the end, we’re still doing business with other people. Do your customer service procedures create raving fans or send people away into the [...]

So you want to build your own website, but where do you start? Once you decide that your company will benefit by going online, you should know that building a website requires a lot of time, hard work and dedication. The most important part of building your website is the planning stage; only once you’ve [...]

How Well Do You Really Know Your Website? If you’re like most webmasters, you have probably spent years building your site. You have spent years adding content, building links and cultivating traffic – but how well do you really know your website? How well do you know the intricate details of your website’s traffic? Where [...]

After several months of steady blogging and regular newsletters, you may be running short on ideas. When work picks up and you’re running from one project to the next, your readers usually take a backseat. Besides, when your creativity is already stretched to the limit, conjuring up ideas can seem like an impossible task. Unfortunately, [...]

Publishing your website can be one of the most exciting times for a business owner. After all of your hard work and persistence, the whole world now has access to your products or services. You have either paid hundreds of dollars to have someone write your site content for you, or you have put your [...]

Do you want to use email to market your business to consumers? It can be difficult designing a plan that will generate interest and additional sales. It can also be hard to determine how often you want to send an email to consumers. Have you thought about creating a business newsletter and emailing it to [...]

Usability, as you hopefully know, is all about making sure that the people who come to your website can find the information or product they want, and ensuring they can find it quickly, efficiently, and with minimal hair-tearing. Unfortunately, some people just don’t know the guidelines, or just don’t follow them. This can lead to [...]

Are you finally ready to start your OWN internet business? Ready to make a second income without a second job? You really can make some serious money and save lots of time and effort by following these 7 secrets of wealthy marketers. Keep it SIMPLE Your website should be simple, informative, interesting and produce ACTION [...]

Today, I’d like to teach you an easy method of researching a product or project idea BEFORE you invest a lot of time and other resources in it. Over the past 11 years I’ve been shown over 100 products that “seemed like a great idea,” but when they were offered to the market, the customers [...]

Most Saturdays, I conduct a free networking and brainstorming call, where we critique and give makeovers to 2-3 websites. On the weeks that we don’t review websites, the calls are generally “open discussion” of Internet marketing issues. These calls are just another tool in my very effective marketing arsenal, and you can join them by [...]