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Copywriting Tips: How to Market Benefits vs Features

By Donna Gunter in Featured

One of the most difficult concepts to grasp for online business owners who are writing their own sales copy is to write about the benefits of your product/service, rather than the features. Even though this skill is critically important, I would guess that less than 10% of business owners truly understand it. Not surprisingly, it’s also the primary reason that so many marketing campaigns fail.

Think about the products and services that you buy. Why did you purchase them? One of the reasons I go to the local Firestone auto servicing center to buy my tires and get my oil changed and my car maintained (despite the fact that it’s 30 miles from my house) is because Dale, the customer service manager, told me when I first visited this center, “We take care of you so you don’t have to worry about breaking down on the side of the road.” That sealed the deal for me — no other explanation was necessary.