The e-retailer is urging consumers not to download its new update because a bug is deleting users’ book libraries.
A notice in the ‘What’s new’ section of the Kindle app reads:
“Note: There is a known issue with this update. If you are an existing Kindle for iOS user, we recommend you do not install this update at this time.”
Reports of problems with the Kindle app 3.6.1 update first began a few days ago.
After existing Kindle users downloaded the update, they were logged out of their accounts while everything they had downloaded was deleted. Bookmarks and other settings were also erased.
Users were forced to re-download their books from the cloud.
“The update made me re-register my phone as a kindle device and re-load all of my books,” wrote user ‘Used to love Kindle app’ in a review. “As a result, my kindle e-mail address also changed, not sure why. Glad I don’t have over 70 books.”
User Bebepunaise wrote: “Hate this update. Lost the place I was in the book I was reading. And they changed all my settings. And when I lower the light it lowers on my iPad too, something they had fixed in the previous update.”
Meanwhile, Amazon’s Cloud Player app for iPad and the iPad Mini is now available in the Apple App Store.
The app enables users to play or download music stored in Cloud Player to their device, play music that is already stored on their tablet and manage or create playlists.
“We introduced our Cloud Player app for iPhone and iPod touch last summer and it’s been incredibly popular with our customers so we’ve now expanded it to iPad,” Amazon vice-president of Digital Music Steve Boom said in a press release.
“Our goal is to make Cloud Player the most widely compatible cloud playback solution available, giving our customers the ability to buy their music once and enjoy it everywhere.”
Customers can either play their music from the cloud or download and play it offline. The app also gives users full access to their Cloud Player music libraries “in a rich graphical interface” and also can add playlists presently on their iPad.
All Amazon purchases and up to 250 imported songs can be kept in Cloud Player free-of-charge. Customers also have the option of importing up to 250,000 songs annually for $24.99. The Amazon Cloud Player App is available for free from the App Store on iPad.