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December 17, 2013

How Mobile Monitoring Apps Can Improve Your Business


Business owners have come to realize the value of constant communication with their employees. For companies that send staff out every day, having a means of contact is crucial for productivity. Mobile devices have become part of the investment for business, but there is always a risk the devices you provided to your employees will be used, however unintentionally, against your company.

There are several ways this can happen, such as when e-mails which contain confidential company information are exchanged. There is always the possibility it can be sent to someone else, maybe even a competitor. The mobile phone can also be used to make personal calls which can be costly for your company.

So how do you, as an employer, avoid all these problems when you issue mobile phones to your staff? The simple answer is to install monitoring apps prior to handing out devices so you have a way of tracking how your devices are being used.

The next question you may have is, will the use of such an app be worth the expense on top of the amount you have already shelled out for the device. If it is a question of your company’s information security, then yes, it is worth the extra expense. Add the value of not having to worry every time your employee goes out with your company issued mobile phone and it is a no-brainer.

You may also be wondering if these apps work. The answer, again, is yes. Advance technology has seen to it that if there is a way to do something on the device, then there is a way to track it. Spying apps like mSpy are easy to download, install and use. In just a few minutes, it will be operational and you can have access to the calls, texts, instant messages, photos, videos, address book, browsing history and GPS location of the target device. You just need to find the best monitoring software that is available for you.

No matter how tech savvy your employees are or even if they delete the information from the mobile phone, you will still be able to view the content using the control panel on your computer. Every single detail will be available for you to check.

You also have the option to view the names and numbers of the people they have called. This means you can identify if any employees are making personal calls.

When your staff is out of your sight, there is no way to know what they are doing. They may be lounging in a café somewhere relaxing instead of doing sales calls. There is no way for you to verify their productivity unless you have spying software on the mobile phone that allows you to pinpoint the GPS location of the device.

With all the applications and the social media sites available online, it is very easy for employees to get distracted. They may think that they will just take a peek at their Facebook account or post a status for a few minutes then get back to work. However, it is easy to become occupied with checking all the updates or playing games. This means lost productivity for your business and thus, loss of revenue. If you have monitoring software on the mobile device, you can easily check if they are browsing non-business related sites during office hours. You can also block these sites if they are not needed for the job.

The bonus is, if your employees are talking about your company in their text messages or social media posts, you will find out what they really think of your company, whether the feedback is positive or negative.

This will enable you to address situations you may not have known existed and even encourage employees to share their input. This can help improve your employee and employer relationship and keep everyone happy.


Deepali Khurshid has been creating articles on advantages of technology for more than two years. She is currently writing articles on iphone spy technology used in mobiles.