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Top 10 Statistics on Social Media Marketing

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Statistics on the benefits of social media marketing are everywhere.

It only takes a little research to get a clear picture on how social media marketing can help your
organization be more successful. There are compelling reasons why every organization should incorporate social media into their business plans. One of these reasons is the fact that our society is becoming increasingly geared toward technology. Below, I’m going to lay out 10 social
media facts and statistics to help you understand its importance.

1. Seventy-six percent of marketers believe they know what their consumers want when it comes to interaction and social media content. However, only 34 percent of these people have actually taken the time to ask.

2. Fifty-nine percent of marketers believe consumers on social media platforms provide insights on buying decisions, while 58 percent believe the same consumers provide insights on customer service. What this says is there is a disconnection between what marketers think consumers want and what consumers actually value. In reality, 83 percent of consumers place priority on deals and promotions, while 70 percent places an emphasis on some sort of rewards program.

3. When it comes to sharing useful content from businesses, they are more likely to share 79 percent of the time through e-mails, 53 percent of the time through LinkedIn, 39 percent of the time through Twitter, and 18 percent of the time through Facebook.

4. Seventy percent of marketers agree that measuring their social media efforts is difficult, but they still acknowledge the effort they put into social media is important.

5. Social media traffic is measured by 79 percent of marketers, compared to 68 percent of marketers who track engagement metrics on social networks. Only about 26 percent ever took the time to measure the relationship of social media activity to leads and subsequent sales.

6. In 2011, about 47 percent of marketers said they feel good about their social measurement. Four percent described their efforts as being very effective. Forty-seven percent are struggling with how to effectively measure their social marketing and are still learning the ropes.

7. Statistics show that women vastly outnumber men on Pinterest; women make up 80 percent of Pinterest users. The same can be said of Facebook and Twitter, where women also
represent the larger share of total users. On Facebook, approximately 58 percent of users are women and on Twitter, 52 percent of users are women. When it comes to LinkedIn, men outnumber women, making up 73 percent of LinkedIn users. On Google+, men also make up the lion’s share at 71 percent of the total users. It is also worth knowing that half of the people using Google+ are less than 25 years of age.

8. Despite growing trends, the concept of customer relationship management (CRM) is still confusing to many organizations. Sixteen percent of companies in the U.S. say they have a social CRM in place. Twenty-one percent say they plan to implement it soon. A smaller chunk (17 percent) has no clue what a CRM system is or how to implement it.

9. Eighty-six percent of companies worldwide have a presence on Facebook and Twitter. Half of all the companies in the world make use of YouTube and LinkedIn. Pinterest and Google+ attract
just over a quarter of the world’s companies.

10. More than 80 percent of small to mid-sized businesses (SMBs) plan to increase their use of social media in 2014. This is not surprising, considering that 87 percent of SMBs say that
social media has helped them in varying degrees over the past year. Of those using social media marketing, social media accounts for 32 percent of SMB marketing activities.

It is no longer enough for businesses to simply be found on social networks. The trends favor businesses that optimize their content across various social media sites, thus combining social marketing with traditional PR and marketing.

There are also sophisticated ways of measuring your business statistics in social media. Organizations that don’t keep up with the changing dynamics of a modern lifestyle and monitor how it affects their field of business are inevitably left behind. This is why more than 92 percent of businesses are incorporating social media as part of their marketing strategy. It’s also important to note that 100 percent of the Top 100 Advertising companies have some form of a social media site. These statistics prove that social media is vitally important to the success of any business.

About the author


Gabriel Ungureanu

Gabe Ungureanu is a best selling author and a true professional when it comes to Creating a Website. Get his latest kindle book on Social Media Marketing by visiting or you can search for "askGabe" on


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  • The sad part is when people or companies don’t understand how to effectively use Social Media. There are a lot of people using social media incorrectly. This will only hurt your brand’s image and overall efforts. Its not just important to use Social Media, but you have to use it correctly.

  • Great post. We also need to educate people on how to use Social Media properly. I see too many business get into fights and arguments over social media. They get so blindsided in their anger, that they forget people are watching and paying attention.

  • I wondered upon your blog and wanted to say that I have really enjoyed reading your blog posts. Any way I’ll be subscribing to your feed and I hope you post again soon.