Site   Web

August 22, 2014

Watch Out for Fake GoDaddy E-mail

GoDaddy customers, beware!

There is a new phishing scam making the e-mail rounds this month. Here is an example of what to look for:

Subject: Status Alert: Your account contains more than [number] directories.


Your account contains more than [number] directories and may pose a potential performance risk to the server.

Please reduce the number of directories for your account to prevent possible account deactivation.

In order to prevent your account from being locked out we recommend that you create special tmp directory.

Or use the link below:

[innocuous-looking GoDaddy link which really points to a Russian domain]

If you happen to receive this e-mail, don’t click any links inside it! You can contact GoDaddy directly through their website at or by calling them at (480) 505-8877.

Internet phishing, or attempting to obtain sensitive personal information through fraudulent means, is certainly alive and well. According to a recent report from the Anti-Phishing Working Group (, the first quarter of 2014 showed an increase in the numbers of phishing sites as well as brands targeted by phishing over the previous quarter, and boasted the second-highest amount of phishing attacks ever seen.

Some common elements in phishing e-mails include the following, as outlined on

1. Generic greeting (for example, using “Dear Nerds on Call Customer” instead of your real name)
2. False link (not matching up with how it appears in the email text)
3. Requesting personal information (“click here to verify your account number”)
4. Sense of urgency (“you must take action immediately”)

E-mail spam filters are constantly working to weed out these suspicious messages, but every so often one will get through. If you find a questionable e-mail in your inbox, be sure not to follow the links in the text, and better yet, don’t open the e-mail at all. Just delete it, or if you want to make absolutely sure that it’s fake, contact the company from which the e-mail allegedly came by calling their support number or typing their website address directly into your browser.

Here’s to happy – and safe – Interneting!


Andrea Eldridge is CEO of Nerds On Call, which offers onsite computer and laptop repair service for homeowners and small businesses. Based in Redding, Calif., it has locations in five states. Contact Eldridge at