Apple is offering up a temporary solution to a new iOS bug that has been locking iPhone users out of Messages or even crashing their device altogether.
A single line of Arabic text, when received via Messages, has caused users to be unable to access other conversations without crashing the app. Users who receive it on their lock screen are unable to open the Messages app at all.
The malicious text seems to have the same effect on the app whether it is sent via native Apple Messages or SMS from Android or Windows Phone users.
Apple is advising users to use Siri to deal with the problem until the iPhone maker has a patch in place to eradicate the bug.
The Cupertino company told ABC News that those affected by the malicious text should ask Siri to “read unread messages” and then use the digital assistant to reply to the message.
Once a user has replied, he or she should then be able to open the messages app. Once that has been accomplished, Apple said the user should swipe left to delete the entire thread or delete the offending message from the thread.
The bug, which was first spotted by 9to5mac, is being used maliciously by some to send the message to the same people repeatedly, causing them to be locked out of their phones over and over again.