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December 17, 2015

Facebook Testing Transportation Service on Messenger

Uber is Social Network's First Partner

Facebook, in partnership with Uber, is testing a way to help members get a ride.

Dubbed Transportation on Messenger, the new service will enable Facebook Messenger users in the U.S. to request an Uber ride right from the app — and there is no need to leave their current conversation. They do not even have to download Uber’s app.

“Today, we’re expanding the services available to you with our launch of transportation on Messenger,” Facebook product manager Seth Rosenberg said in a blog post.

“With this new feature, you can request a ride from a car service without ever needing to download an extra app or leave a conversation. It’s super easy and doesn’t take you away from the plans that you’re making with your friends or family.”

To start using the transportation service, you will need to have the latest version of Messenger. While in a conversation, the user simply needs to tap the more menu and select Transportation.

“You can also search directly for Uber – our first partner – and tap the car icon to request a ride,” Rosenberg said. “From there, you’ll receive updates on your driver’s status and notify your friends that you’ve called a ride. With the ability to request, track and pay for a ride in Messenger, we’re making transportation as simple as sending a message.”

For a “limited time,” users can claim a free ride — up to a $20 value — the first time they use the service with Uber. Users simply link their existing Uber account or set up a new account within Messenger and request a ride.

Driver status updates and payment receipts are sent via a private conversation between the user and Uber so users can track their ride and payment history.

The social network said Uber is its first partner, but it plans to extend the service to include other transportation companies once the testing phase is further along. Facebook said more countries and other transportation services will be added “soon.”


Jennifer Cowan is the Managing Editor for SiteProNews.