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October 19, 2017

How Knowledge Base Can Improve Quality of Education

Importance of good education is well known — it enables millions around the globe to get the necessary skills to build their careers. With the development of technologies, numerous branches of industry have developed significantly.

Let’s take a look at why knowledge base software solutions are perfect for improving the quality of content in education.

Ease of access

A traditional education system requires physical presence of students for the lecture to be effective. Now, technology has become a bridge that makes this approach obsolete because lectures in a knowledge base are pre-recorded and can be accessed from any place that is connected to the Internet. This means that students don’t have to miss out on a lecture. He or she can access and hear the lecture from their home, their dorm, or any other place of convenience.

Moreover, knowledge base software comes with support for multiple platforms, so students can follow the lecture from devices such as Smartphones and tablets. This feature alone has revolutionized education, because it offers much more flexibility to both students and teachers.


A knowledge-base software comes with an abundance of statistics that teachers can rely on to follow how students are performing. This also helps teachers to find out which parts of the course are bringing results and which could be tweaked for a better understanding.

This type of analytics was impossible to acquire only a decade ago and now, teachers are in a position to monitor success rates of every chapter of their course, and see which parts could be improved for better student satisfaction.

Furthermore, the created knowledge base pages can be easily edited. Not everything is set in stone; a teacher can see that a particular lesson is not well interpreted by the students, and he or she can make some changes, which are immediately live. The teacher can then monitor the effects of the changes made, and whether this part of the lecture is easier for students to comprehend. This creates a positive impact on teachers who want to create impeccable courses for their students.

Higher information retention

Knowledge retention is very important in education. Many students struggle to keep the important pieces of information in their minds for longer periods of time. The reason for this lies in the fact that there is always a lot of information to cover. However, by adding image and video materials, students can more easily stay focused for longer periods of time, as well as link information to imagery.

The good thing is that knowledge base software comes with inbuilt support for multimedia content. This means that adding images, video material, or presentations is quite easy and requires no special knowledge and skill. This improves the quality of content because it enables students to easily make a connection with images and improve their knowledge retention rate. Some of the best explanations are made by video or image — especially when a picture is created to better explain an abstract notion. This makes the lectures and the whole course much more student-friendly, which leads to better student performance.

Easier evaluation and observation

In traditional education, tracking the progress of a smaller number of students is not challenging. But in universities, there are plenty of courses that count an incredibly high number of students. In such a situation, educational instructors require professional help from assistants to make ends meet.

With the implementation of a knowledge base, there is an abundance of data about the performance of every single student. This ensures better evaluation as the whole process can be semi-automated. The software collects data about all students and provides data about all of the members of the course, individually and collectively, offering a great overview.

For example, you can easily create an interactive test for student evaluation, which would automatically measure performance by adding up points collected through the test. Additionally, if you want to see how far students have progressed in your course, it is possible to track how many lectures they have covered. This puts the teacher in a position where he or she has much more control and can easily evaluate and monitor students in his or her course.

Flawless communication

Communication is essential in all types of education. With traditional education, there are plenty of situations when communication problems arise — like when a student is prevented from attending the lecture. But, knowledge base software deals with this problem exceptionally well. There are several ways of communication that can be established.

● Notification system – This is one of the best systems that notifies everyone of new updates and changes made to the knowledge base. Additionally, as the knowledge base is compatible with various platforms, students or professors can be automatically notified of the changes not only on their laptops and PCs but on their Smartphones and tablets as well.

● Sticky pages – In every course, there is a set of most important information that all students should know. This information can be placed on the homepage of a knowledge base. This improves communication and solves the most frequent problems, reducing the stress level of the teacher.

● Personal communication – Whenever there is a particular problem with a single student, a professor can get in touch with him or her via e-mail or a live chat. This direct communication is best for solving some personal issues, and no matter where the professor or student is, communication can be established easily.

These are some of the key benefits of leveraging a knowledge base in the education domain. It ensures easy completion of various tasks and helps teachers continually develop their content and improve the quality of education. If you are considering using knowledge base software in education, it is a great solution.


Robin is a Technical Support Executive. He is an expert in various LMS and employee training software. Currently, he is a resident learning management expert at ProProfs. In his free time, Robin enjoys cycling and sky diving.