Amazon Key Will Give Couriers, Service Providers Access to Your House

Amazon wants to make every aspect of online shopping as easy as possible.

The eCommerce giant today launched Amazon Key, a service to make receiving deliveries more convenient. Exclusively for members of its Prime program, Amazon Key enables in-home delivery as well as secure home access for approved guests and service providers.

“Amazon Key gives customers peace of mind knowing their orders have been safely delivered to their homes and are waiting for them when they walk through their doors,” Amazon vice-president of delivery technology Peter Larsen said. “Now, Prime members can select in-home delivery and conveniently see their packages being delivered right from their mobile phones.”

AmazonKey will be compatible with same-day, one-day, two-day and standard shipping. Once set-up is complete, customers will simply select ‘in-home’ while shopping. Using the Amazon Key app, users will then be able to track their delivery with notifications and watch the delivery happen in real-time. They can also review a video of the delivery afterward.

See Amazon Key in action in the video below:

Available beginning Nov. 8 in 37 cities and surrounding areas across the U.S., Amazon Key will roll out to more locations “over time.” Customers can visit to check eligibility.

Those who are eligible can pre-order the Amazon Key In-Home Kit, which comes with Amazon’s new Cloud Cam (which will be available for purchase on its own as well) and one of several compatible smart locks. Customers can choose a free professional installation or do it themselves. The kit starts at $249.99 with customization options that, of course, will drive the price up.

About the author


Jennifer Cowan

Jennifer Cowan is the Managing Editor for SiteProNews.


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  • I’m a happy Amazon Prime member but, no. They can leave the packages outside my door as always. Too many things that can go wrong like unwanted visits in the middle of the night when you are not at home. No thanks. Not in today’s world and the evil that walks it.

  • This sounds like a great idea to me. The UPS driver might not think so because he/she has to spend extra time delivering, but it is convenient for the homeowner and the merchant who does not have to replace a stolen package. Plus, letting in other trusted users without an easily copied key is a big bonus.

  • This opens a whole big can of worms. As of November 8, Amazon loses me as a customer. If they deliver something on someone else’s behalf, they will be charged with trespass and break and enter.