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About Marcela Lum

Marcela Lum is a writer in essay writing service. Before starting a writing career, Marcela has been working as a marketing manager in a technology company. All her time she is looking for new ideas for writing.

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Having been in retail services for more than twenty years and having been on the business end of customer service, I can say unequivocally that customers know how to complain, but few know how to complain effectively. Whether you are truly wronged by a business or you are just trying to resolve a simple problem, […]

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