We live in the 21st century so why should our business communication solutions remain in the prehistoric era of underground cables and bound-to-desks phone sets?
VoIP (Voice over Internet Protocol) technology is the answer! The cloud-hosted service uses your existing internet connection, instead of copper wires, to transmit video and voice messages from one device to another. It’s a fast, seamless and reliable communication solution that has taken the world by storm. And if expert predictions are to be believed, VoIP will only get more popular as the industry is expected to reach the net worth of $137 billion in a few years!
So, if you’re considering jumping on the VoIP bandwagon, you’re not alone. However, since there are so many great VoIP service providers for business communication solutions in the market, you’re bound to get confused with the choices. Therefore, we’ve shortlisted the best of the best VoIP services to make the decision easier for you:
Having been in the communication industry since 1999, RingCentral introduced its cloud-hosted phone services in 2003. Other than being one of the most experienced VoIP service providers in the industry, it’s also one of the best.
In fact, according to the Synergy Research Group, it was voted as the number 1 VoIP service provider with the most number of subscribers worldwide! In addition to this, this year added another achievement in its list of accolades as it became the award-winning small business phone system of 2019.
Trusted by over 350,000 businesses around the world, RingCentral is a VoIP service that can accommodate over 100,000 extensions in a single plan. But the beauty of RingCentral is that it caters to businesses of all sizes, not just large organizations. The VoIP service provider features multiple plans that can accommodate different budgets and communication needs, with the lowest plan starting at $19.99 monthly per user.
When you sign up for RingCentral’s services you’re awarded with exciting features, like call management tools, CRM integrations, 1-800 toll-free numbers, virtual receptionist, online fax and many more that ensure you get value for your money. Moreover, the company’s customer support system is also available 24/7 on multiple channels to provide customers with assistance, whenever they want, however they want!
Second on our list, but just as extraordinary, is Vonage. Introduced in 2001, this VoIP service provider also has its fair share of qualities that makes it a popular choice among users. In fact, it was the award-winning small business phone system in 2018, due to its quality customer service, user-friendly interface and affordable plans. That’s right; Vonage offers plans that can suit any budget with their cheapest plan starting at $9.99 per month for an annual subscription. Although Vonage business plans start at $19.99 monthly per user, it’s still one of the most affordable VoIP service providers on the market.
Vonage also has a comprehensive customer support program that’s available on call, email and live chat. The VoIP service also features a detailed FAQ page on their website that can answer clients’ questions. The calling features offered by Vonage are also several and highly customizable, which makes it easy for businesses to personalize the network to strengthen their internal communication and improve collaboration between employees.
Founded in 1987, 8×8 VoIP is one of the oldest VoIP service providers. But just because it’s an old player, doesn’t mean 8×8 doesn’t know how to play in the modern communications field; rather, 8×8 is a VoIP service provider that engages modern technology to provide its customers with the most state-of-the-art communications solutions. In fact, it’s one of the very few VoIP services that offer unlimited international calling even on its cheapest plans! Other than unlimited calling, 8×8 offers features like voicemail-to-email transcriptions, online fax, call management tools and much more.
The company also offers a 30-day money back guarantee for their incredible services and customer support that’s available on call, email and live chat, with the live chat option available for assistance 24/7.
A VoIP service provider that does things a little differently, Ooma Office is famous for having developed their own plugin: Ooma Telo. Ooma Telo is a fascinating technology that’s offered for a one-time charge which makes it desirable for businesses that have their eye on the prize. Signing up with Ooma also doesn’t require any sort of contracts or commitments which is again an extremely attractive feature, as businesses don’t feel bound to their services. All you have to do is pay your monthly charge that starts at as low as $19.95 and purchase their base station that doesn’t cost more than $99.99.
Another defining feature of Ooma is how simple and easy-to-use its interface is. The system can be set up and running in a matter of minutes and if you require any assistance their customer support helpline and live chat services are available 24/7.
Slightly new to the VoIP industry, Grasshopper was launched in 2003. Known for having served over 3,000 entrepreneurs in establishing their communication networks, Grasshopper has become a household name for facilitating small businesses with communication solutions that enhance employees’ efficiency levels and improve customer relations.
The VoIP service provider comes with a free trial so businesses can assess their services and features without having to sign up. Moreover, Grasshopper has an incredible customer support program which is available 24/7 on multiple channels, such as phone, email and live chat. This allows customers to seek help whenever they want and however they want.
All the above-mentioned VoIP service providers are great in their own right; however, there’s no universal best VoIP service that’s ideal for every business. That’s why you should evaluate your options according to your budget and communication needs and whichever tops the list is the best VoIP service provider for you!