Author - Akash Verma

avatarI’m Akash Verma, Chief Operating Officer at Evoluz Global Solutions, where I help organizations use CRM and digital systems as strategic drivers of growth rather than administrative tools. My work focuses on CRM strategy, business process optimization, automation, and data-driven decision-making. I’ve led teams through complex system integrations and scalable operational frameworks that align marketing, sales, and customer experience. I specialize in transforming CRM platforms into intelligence-driven engines that support forecasting, execution, and long-term business impact. I write and speak about CRM evolution, AI-driven systems, and how technology shapes better organizational decisions.