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About Zachary Hadlee

Technology Journalist from London, currently based in Malaga. For 2 years now, I've been writing stories about how our internet works - and how it is changing. From artificial intelligence to UX things are happening today at a pace that can seem bewildering. I am the future-processing.com associate.

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In 2019, it’s no longer enough to just tell people about your business.  The advent of the internet and social media has increased our options – and decreased our attention spans.  For businesses, this means that grabbing the attention of potential customers in an increasingly congested marketplace is a constant challenge.  If you know anything […]

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In a recent study, Business Insider revealed that up to 85% of customer interactions may be completed without a human by as soon as next year.  As the use of artificial intelligence becomes more affordable – and therefore more accessible – even small businesses are getting on board with the benefits that it can offer […]

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These days, any business worth its salt (or chips) is able to access its user experience statistics at the touch of a button.  From feedback to purchasing trends, user experience statistics are big news for business – but how useful are they really? Putting it down to experience Not to be confused with customer loyalty, […]

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In the ‘olden’ days, a working team was a group of people working together in the same building and during the same daily time-frame.  As the working world becomes more flexible in order to take into account factors such as parenting, caring for older family members and finding the right talent, wherever they may be, […]

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