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Articles by Joanne S. Black

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If you want to attract more clients, then you need to fire the pain-in-the-ass (PITA) clients who do nothing but suck up your time and energy. You know exactly who I’m talking about — the time-wasting, buy-nothing customers. By dumping them, you free up time to develop and care for the ones who really matter. […]

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Believe it or not, social networking isn’t the next best thing…You are! It’s the personal connection that still seals the deal. The Internet, social networking, and other breakthroughs in technology have fundamentally changed the way we do business. New technology drives communications, messaging, and information access at warp speed, and our clients expect immediate access. […]

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