Artificial Intelligence Business Technology

How Is Artificial Intelligence (AI) Impacting the Dental Billing Industry?

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Artificial intelligence (AI) is a sheer advancement in technology focused on developing high-end computerized applications and software – capable of helping perform critical operations efficiently with minimum human involvement. With the great capabilities of easing critical operations and speeding up things, AI has taken over almost every industry. And dental billing is yet another one of those industries being massively impacted by the rise of AI technology.

The two previous years have been majorly difficult for the dental industry, with most businesses shut down because of the prevailing pandemic. However, the threat and fear of Covid-19 spread have relatively downsized recently, and dental operations seem to open up. But at the same time, there’s a lot to handle for dental professionals, such as the pressure of recovering from the loss and dealing with an excessive number of patients.

This pressure or recovering the loss and handling an increased number of patients directly impacts the billing operations of a dental clinic. And it won’t be wrong if we say that artificial intelligence is rising at the right time and could have some amazingly positive impacts on the dental billing industry.

Here’s How AI Is Positively Impacting the Dental Billing Industry

There are several ways AI could prove to be a beneficial technology for dental billing. The popular among them may include:

AI-Based Quick Scheduling

Since AI is primarily focused on simplifying processes and minimizing human involvement, AI-Based quick scheduling could be a real win for dental clinics. Especially with an increased influx of patients post Covid-19 – quick and automated scheduling could really help streamline your dental practices.

The staff at your clinic wouldn’t have to spend hours taking patient calls and scheduling their appointments only to end up with several empty slots due to a last-minute cancellation. The automated scheduling feature would help patients to book appointments quickly, notify you about canceled slots in time and help organize those on the waiting lists – leaving no empty slots behind.

It would help keep both your patients satisfied and your cashflows streamlined.

AI-Based Easy Information Retrieval

Integrating your patient management software with AI technology could be of great use. Since AI can access, retrieve, and store everything from basic information to behavior of human interactions, it can easily retrieve important patient information and keep it stored in your system.

Your staff doesn’t have to spend hours fetching patient information; instead, it can be easily retrieved by your AI-based software in no time. This timely and accurate gathering of information can really speed up your billing process and support your practice’s accounting team in their collection efforts.

AI-Based Clinical Documentation

A very significant part of dental billing is clinical documentation. You cannot claim treatment at an insurance provider unless you’ve got a foolproof document explaining the entire treatment, analysis, and medication. Also, it’s a real hectic process for the dental professional to accurately jot down everything about the procedure. It takes a lot of time to do that – time that on the other hand could be utilized to treat another patient.

Thus, AI-based clinical documentation could be very beneficial. AI can listen to the entire treatment and analysis discussion between patient and doctor, record everything accurately and convert this data into clean documentation, which then can be easily used for submitting billing claims. This cannot only help take the workload off the dentists’ shoulders but also make the process highly efficient and speedy.

AI-Based Efficient Billing & Coding

Preparing dental bills is a critical task and requires a lot of updated information and focus. Imagine you could get your hands on something that’s capable of automatically creating 100% accurate billing claims in complete alignment with the updated coding policies each and every time! Sounds exciting, right?

Well, AI-integrated dental billing software can do just that without any hassle.

How to Make the Most of AI Technology & Enhance Your Dental Billing Practices?

Since AI has taken over the entire dental billing industry, all you’ve got to do is hire a dental billing service that utilizes an AI integrated dental billing software. It would solve all your dental billing problems and help streamline your billing with increased cashflows while almost eliminating accounts receivables aging on the backend.

About the author


Nikki Gordon

Nikki Gordon is dental billing and marketing specialist at DentalRevu, Having served for years in the dental billing industry, she’s got command over all the significant insights and loves to share them with newbies in the field. With an eye for practical procedures, her articles are a treat to those curious about learning the dental billing’s technical side.