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5 Tips for Running a Successful Phone Repair Business

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If you are interested in starting your phone repair business such as iPad repair Burnaby, iPad repair Surrey, iPad repair Calgary, or cell phone repair Richmond, we have suggested some business tips you can use to grow your phone repair business. Check them out!

1. Pick a convenient location

Location is one of the most important aspects of a business to be successful. It can decide how successful your business will be in the future. Location of your service center should be in such a manner that it is easily accessible to both residential and office going people.

If you offer pick-up and drop facilities, then you may not need to fulfill the earlier condition as far as your old and trusting clientele is concerned, but you definitely require a good location to attract new customers. An ideal location will be economical, spacious and will draw the maximum number of people.

2. Hire skilled technicians

Getting skilled and experienced technicians is a very difficult task for people in this business. There is rampant ‘job hopping’ trend among technicians which sometimes leads to a huge burden on the owner/s running the cell phone repair business at regular intervals.

It is, therefore, necessary to always have some extra technicians on hand to avoid going into such crises. There ought to be a balanced ratio of senior and junior technicians. It is also important to groom junior technicians faster so that they are ready to handle tough and complicated jobs as well.

Expert technicians will also help increase the productivity of the whole service center and finish the jobs faster and more accurately than others.

3. Offer quick service

As cell phones today are becoming indispensable, everyone wants them to be fixed as soon as possible; people aren’t willing to wait longer. With all their crucial data inside, it also becomes difficult to substitute a temporary phone or tablet. Hence if you want your business to grow and earn a good reputation while you’re at it, you will have to be quite resourceful to provide quick service.

4. Solicit feedback and deliver high customer satisfaction

Asking feedback from customers will let you know how the customer has rated your service. It is important to know what the customer feels to help you improve in some fields where you may lack something. After all, it is he/she who should get value for money and be fully satisfied.

The best and the most powerful form of marketing and promotion is by word of mouth. Therefore, it’s imperative to keep your customers satisfied to a great extent for an ever-growing clientele. Moreover, if the customer can see that you have improved based on their feedback, your reputation will grow even more.

5. Engage in digital marketing

Most people now search online for services and hence an online presence is necessary to get customers. Try promoting your business using Google, Facebook, YouTube, Instagram, TikTok, etc. Doing this will help you reach a higher number of people. Moreover, you can submit your business to other local directories to increase your chances of getting more customers.

About the author


Ray Wang

Ray Wang is the owner of RW Digital, a Vancouver digital marketing agency. Ray specializes in data analytics, digital advertising, SEO, WordPress website development for consumer brands and hospitality, real estate, self storage, and social-impact industries and startups.