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4 Must-Have GA4 Audiences Businesses Should Create

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Google Analytics 4 (GA4) is a powerful tool that provides valuable insights into user behavior on your website or app. One of its key features is the ability to create custom audiences, which allow you to segment and target specific groups of users for more effective marketing campaigns. In this blog post, we will explore four essential GA4 audiences that you should create to maximize the effectiveness of this analytics platform and drive better results for your business such as GA4 consultant, GTM consultant, SEO agency Vancouver, or storage units Victoria.

High-Value Customers

Identifying and targeting your high-value customers is crucial for driving revenue growth. By creating a GA4 audience that includes users who have made multiple purchases, spent a significant amount of time on your website or app, or completed other valuable actions, you can segment your most valuable customers and tailor your marketing efforts specifically to them. You can then use this audience to create personalized offers, promotions, or loyalty programs to incentivize repeat purchases and foster customer loyalty.

To create this audience, you can use GA4’s powerful features such as user engagement metrics, conversion events, or even custom dimensions that capture user behavior and transactional data. You can also set up triggers based on user behavior or purchase patterns, such as users who have made multiple purchases within a specific time frame or have reached a certain threshold of spending. By identifying and targeting your high-value customers, you can optimize your marketing strategies and drive higher lifetime value from your most valuable users.

Abandoned Cart Users

Cart abandonment is a common challenge for e-commerce businesses. However, it also presents a valuable opportunity to re-engage with users who have shown intent to purchase but did not complete the transaction. Creating a GA4 audience that includes users who have added items to their cart but did not complete the checkout process can help you target these users with tailored messaging or offers to encourage them to complete their purchase.

You can create this audience by leveraging GA4’s built-in e-commerce tracking capabilities to capture users who have added items to their cart but did not trigger a purchase event. You can then set up triggers or custom events to capture this data and create a remarketing audience that includes these users. By targeting abandoned cart users with personalized messaging, discounts, or incentives, you can effectively reduce cart abandonment rates and recover lost revenue.

Engaged Users

Engaged users are those who spend a significant amount of time on your website or app, interact with multiple pages or features, or show strong interest in your content or offerings. These users are more likely to convert or take desired actions, making them valuable targets for your marketing efforts. Creating a GA4 audience that includes engaged users allows you to segment and target these users with relevant and personalized messaging.

To create this audience, you can use GA4’s user engagement metrics, such as session duration, pageviews, or events, to identify users who are actively engaged with your website or app. You can also use custom dimensions or events to capture specific user behaviors, such as users who have completed a certain number of form submissions, downloaded resources, or watched videos. By targeting engaged users with tailored content, offers, or calls to action, you can optimize your marketing campaigns for higher engagement and conversion rates.

New Users

Acquiring new users is a top priority for most businesses, and creating a GA4 audience that includes new users allows you to track their behavior and tailor your marketing efforts to convert them into loyal customers. GA4 provides built-in capabilities to capture and segment new users based on their first-time session or first-time conversion events, making it easy to create an audience that includes users who are new to your website or app.

About the author

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Ray Wang

Ray Wang is the owner of RW Digital, a Vancouver digital marketing agency. Ray specializes in data analytics, digital advertising, SEO, WordPress website development for consumer brands and hospitality, real estate, self storage, and social-impact industries and startups.