An increasing number of customer-facing positions are being replaced with virtual agents powered by conversational AI. As decision-makers, we must...
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Author - Dmitry Gritsenko
Dmitry Gritsenko is the CEO of the Master of Code Global. He offers expert content on the biggest AI trends of 2021. And his company partners with the world’s leading brands to design and develop AI conversational experiences across mobile, web, and AI-powered chatbots. You can tweet Dmitry @dimasmoc or connect with him on Linkedin.
Differentiation is a requirement for any company to be successful today but with more and more companies selling the same products, to the same...
If customer service is the most important factor in a customer’s buying decision, then why doesn’t everyone have a chatbot in 2020? One reason:...