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About Kevin Gao

Kevin Gao is the founder and CEO of Comm100, a leading provider of live chat software for business. As a software developer as well as a small business expert, he’s always ambitious to revolutionize the way of online customer service and communication. Find Kevin on Twitter to find out more about him.

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For most products, there are hundreds or thousands of online stores for customers to choose from. Thus, how to make your store outstanding among the competitors and keep customers in your store may be one of the biggest challenges online stores are facing. Here are six tips for you to convince customers to purchase in […]

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Despite the rise of social media and texting as frequent means of communication, more traditional e-mail marketing has not gone the way of the dodo. According to survey data from Wanderful Media, 66 percent of respondents indicated they made a purchase based upon a promotional e-mail, compared to just 20 percent for Facebook and even […]

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Promoting your online business during the holiday season is huge. Most businesses make up for lost profits throughout the year during the three-month span of holiday shopping. But the holiday marketing mass is more of a marketing mess if you don’t have a well-implemented plan. These tips can be applied to just about every business […]

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Yes, the holidays are upon us. Whether they have snuck up on you or you have been preparing for holiday sales for months, one thing is clear: It takes clever planning to stand out to your customers amidst a sea of competition. Sure, you may have a Facebook page for your business and even a […]

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