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About Marcia Xenitelis

Marcia Xenitelis is a recognized authority on the subject of change communication and helping organizations implement strategy. She has consulted widely to business, spoken at conferences globally and has developed products focused on action oriented internal communication. For access to case studies and more information on the types of strategies you can implement to engage employees visit www.marciaxenitelis.com for a wealth of free informative articles and resources.

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The reason most leaders won’t drive change communication initiatives is because they are asked to communicate information that is readily available online and, when employees ask questions about the changes, they feel unable to provide answers. I wanted to provide an example of a change communication initiative designed to aid a business that was seriously […]

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One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager they should naturally know how to communicate face to face with their teams.  However communication skills are rarely one of the key competencies that is taught or measured by […]

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If your employee communication strategy to communicate change focuses on stakeholder communication plans, an intranet site, CEO forums and Staff Information Bulletins via email stop right there.  Your efforts are focused on information, not communication and the likelihood of engaging employees in change is remote. My interest in employee communication is to distinguish between the […]

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