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It’s a Prime Poaching Ground for Security Pros

During layoffs and hiring freezes, when shortsighted businessmen choose temporary savings over long-term wins, visionary employers are scooping up top cyber talent. Mass layoffs, hiring freezes, market uncertainty, and rushed AI integration crack businesses wide open to cyberattacks. Visionary leaders, however, can see the current situation as a...

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Streamlining Customer Interactions with Salesforce Service Cloud Omni-Channel

Customers now demand quick, streamlined, and personalized services via various media including email, phone, chat, and social media in the digital age. This change requires companies to provide integrated and coherent experiences across channels that cut across individual channels to form seamless customer experiences.Salesforce Service Cloud is...

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