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About Mary L. Howard

Mary Howard writes guest posts for blogs. Designer of BLUE, a PDF directory of famous websites. Twitter

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Introduction “User experience encompasses all aspects of the end-user’s interaction with the company, its services, and its products,” says Don Norman, the person who coined the phrase. When designing a product or service, and setting up your business, it is important to consider how a user is going to learn about the product or service, […]

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