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In this day and age simply offering customer service isn’t enough. This customer service also needs to be as personalized as possible. You can use a help desk ticket software such as the one offered by Kayako to scale your customer service operations, but it is always important to make your customers feel like people […]

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How supply chains—and other organizational systems—can move beyond resiliency and achieve true ‘antifragility’ in order to meet modern challenges and expectations The convergence of social and demographic trends, consumer behavior and new technologies like the blockchain, mobility and various facets of “the cloud” are continually re-shaping mission-critical business areas across industries, and the supply chain […]

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The Enterprise Economy: The UK’s Most Thriving Cities for Business
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With Siri and Alexa taking the world by storm, Artificial Intelligence is no more a thing of the future. The future is already here and it is AI. With Gartner’s prediction about AI being a top five investment priority by 2020 for more than 20% of CIOs, AI is currently the hot topic in business. […]

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SEO Targeting
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Most businesses understand the concept of SEO and the value it brings. However, building a complete SEO strategy from scratch is no easy task. With the changing digital landscape, you need to modify your SEO strategy according to the latest developments.  You need to organize your website’s content and help Google understand what the user […]

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