Customers now demand quick, streamlined, and personalized services via various media including email, phone, chat, and social media in the digital age. This change requires companies to provide integrated and coherent experiences across channels that cut across individual channels to form seamless customer experiences.Salesforce Service Cloud is...
Not so long ago, we saw highly visible events, such as mainstream chatbots conversations ending up on Google results and exposing sensitive prompts, private data, and company strategies, which showed as examples of systemic control failure. If that is not enough, Vyro AI followed by leaving an Elasticsearch server completely open, which...
Picture this: You are working in an accounting firm and tasked with reconciling thousands of transactions to validate their accuracy. On top of that, it’s just one week left before the month ends. You’ve got to collect transaction details from every data source, including general ledger, sub-ledgers, bank statements, receipts, and payment receipts...
As enterprise software rollouts grow more complex and more visible to the business, communication has emerged as a...
Mexico presents a brutal test for gear. Road trips here aren’t just about the miles. They are about the sudden...
The Google Threat Intelligence Group published an updated report on Wednesday highlighting a critical shift in the...
By age of twenty four, Jafar Orujov had closed more than five million dollars in annual recurring revenue across global...
They grew up with smartphones in their hands and can navigate TikTok blindfolded, but when it comes to protecting their...
The importance of picking the right software development model has never been more crucial. Faster deliveries, fewer...
AI video generators are becoming mainstream partly because they are so easy and intuitive to use. Users are still...
Those who have paid attention to the news recently likely know that artificial intelligence is one of the most pressing...
Remote work has become the new norm, and with that comes the necessity for the right remote work tools to keep your...
