Honest customer feedback is an eCommerce holy grail. It might seem like a daunting prospect to open up the lines of communication between your store and shoppers, but the benefits are substantial. Shoppers are much more inclined to believe peers over brands. Featuring feedback from real people on your website provides social proof that, in […]

Alexa will soon be able to recognize your voice. Amazon is launching the new feature this week and it will be available to all users of the eCommerce king’s digital assistant by week’s end. Voice recognition will give Alexa the ability to not only know who is talking to her but to offer up customized […]

Britain is giving some serious thought to the regulation of Google and Facebook as news providers rather than as platforms. A spokesman for Prime Minister Theresa May said the government is studying both the role Facebook and Google play as news providers and what their legal obligations should be. “We are looking at the role Google […]

An investigation by Google has uncovered signs that the Russian government purchased ads on Google-owned platforms to spread fake news to American citizens during the 2016 U.S. presidential election campaign. The probe revealed that tens of thousands of dollars were spent on ads to spread false information on YouTube, Google search ads, Gmail, and Google’s DoubleClick […]

 Facebook will not be the only technology company to appear before a House Intelligence Committee to address Russian interference in the 2016 U.S. presidential election. Google and Twitter representatives have also been asked to testify in front of the Nov. 1 panel, sources told Fortune. It is bound to be a stressful day for those […]

Amazon wants to be the brains of your home. And, to accomplish that, the eCommerce firm has unveiled two new Echo products available for pre-order today:  The newly designed Echo for $100 and the Echo Plus with a built-in smart home hub for $150. “Three years ago we introduced the first Echo, powered by Alexa, with a goal […]

Ford is turning to Microsoft technology to up its vehicle design game. The automotive company is using Microsoft’s HoloLens headsets to bring augmented reality to its design process that, traditionally, was done with clay models. These are not only expensive and time-consuming to make, but are costly to change too. That’s where the HoloLens comes in. The mixed reality headset and […]

Facebook representatives will appear before the Senate to answer questions about Russia’s use of ads social networks to meddle in the U.S. presidential election last year. A report from Bloomberg has revealed that Facebook may just be social media firm called to testify. Others, including Twitter, may also be on the list. Facebook has already handed over details on Russian […]

Twitter shutdown 299,649 accounts linked to terrorism during the first half of 2017, the microblogging site said in its latest transparency report. Published Tuesday, the report indicated 95 percent of the suspended accounts were identified as a result of Twitter’s own internal efforts with 75 percent of these accounts suspended before a tweet could even be posted. “We have suspended a […]

Huawei is using Apple to promote its upcoming flagship phone. The Chinese Smartphone maker took a swipe at the Cupertino company’s recently-launched iPhone X in a Facebook post, saying “the real AI phone” will launch Oct. 16 when Huawei will unveil its flagship handset: the Mate 10. The video mocked the iPhone X’s Face ID, a type of security technology […]

Google is under fire once again for gender discrimination and pay inequality. A new lawsuit, filed in San Francisco Superior Court, accuses the tech company of paying men more than women for doing the same or similar work. The suit was filed on behalf of three female former Google employees — Kelly Ellis, Holly Pease, and Kelli Wisuri — who […]

Google has truly become our go-to for many of life’s questions. The Google Trends team has created a new site to determine the search engine’s most asked questions such as how to boil eggs. Those types of questions are on the rise too as Internet users turn to Google for more and more information. The tech titan […]

Why go to the theatre when you can buy a new Apple TV? The Cupertino company this week unveiled its new Apple TV which comes loaded with 4K and HDR, the best high definition technology available. Apple TV, which is now on an even playing field with  Amazon, Chrome and Roku, will soon offer 4K HDR content […]

A major refresh of Google’s Dashboard is on its way this week to give users more control of their data. Google Dashboard, which was launched in 2009 to give users a “snapshot” of the Google products they use, has been re-designed “from the ground up.” ‘See and manage the data in your Google account’ appears  as the first […]

Facebook is going after YouTube in a big way. The social media giant is reportedly willing to sink as much as $1 billion into original programming for its new Watch platform. Sources told The Australian, the $1-billion figure encompasses potential spending through 2018, although the amount could change based on the success of early shows. As […]